Sales Operations Associate

Elastic
•$74,200 - $140,800

About The Position

Elastic is seeking a sales operations professional to support growth and scale by driving sales strategy, planning, reporting, and analysis for its ESP organization. The role is described as a Sr. Analyst, RevOps and focuses on using data to provide business insights, support regular business reviews, and assist with annual planning. The position offers an opportunity to shape developing organizational capabilities and contribute to growth initiatives. The role analyzes complex data, builds data models and dashboards, develops revenue forecasts, improves RevOps processes, and prepares performance reporting. It works closely with sales, marketing, IT, senior management, and other business partners to gather insights, align on initiatives, explain findings, and support informed decisions. Compensation is base salary without a variable compensation component. The typical starting salary range is $74,200–$117,400 USD, with an alternate range of $89,000–$140,800 USD for select locations including Seattle, Los Angeles, the San Francisco Bay Area, and the New York City Metro Area. The role is eligible for Elastic’s stock program. The company also describes a company-matched 401(k), health coverage in many locations, flexible location and schedule options for many roles, vacation days, donation matching, volunteer time, and parental leave.

Requirements

  • 3–5 years of experience in Sales Operations, Strategy, FP&A, Management Consulting, or a similar field in SaaS organizations.
  • Proficiency in data analysis and interpretation techniques.
  • Ability to evaluate and improve RevOps processes.
  • Experience with data validation and quality assurance practices.
  • Ability to use analytical software to identify trends.
  • Experience collaborating with CRM systems.
  • Knowledge of SaaS business metrics and performance indicators.
  • Proficiency in effective use of AI for operations use cases.
  • Demonstrated ability to streamline RevOps processes and achieve measurable efficiency gains.
  • History of building strong stakeholder relationships.
  • Experience delivering strategic insights that informed senior management’s revenue initiatives.
  • Ability to present complex data findings clearly and actionably to diverse audiences.

Responsibilities

  • Analyze complex data sets to uncover insights that support revenue growth; develop data models and dashboards for key performance metrics, identify trends, and support data validation and quality assurance.
  • Develop revenue forecasting models using historical data, collaborate with sales and marketing to inform forecasts, monitor actual revenue against forecasts, adjust models, and communicate findings and assumptions to stakeholders.
  • Evaluate RevOps processes, identify and eliminate inefficiencies, implement operational improvements, and facilitate cross-department workshops to streamline workflows and establish data collection and reporting practices.
  • Work with business partners to identify reporting and analytical needs, facilitate cross-functional meetings, build stakeholder relationships, and provide training on data use and interpretation.
  • Create and maintain performance reports for revenue metrics, identify improvement areas and growth opportunities, present recommendations, and collaborate with IT to optimize reporting tools.
  • Provide strategic insights for business growth initiatives, present findings to senior management, evaluate risks associated with revenue strategies, recommend mitigations, and develop actionable plans for business partners.

Benefits

  • Company-matched 401(k), with dollar-for-dollar matching up to 6% of eligible earnings.
  • Eligibility to participate in Elastic’s stock program.
  • Health coverage for employees and their families in many locations.
  • Flexible location and schedule options for many roles.
  • Vacation days each year.
  • Matching up to $2,000 (or local currency equivalent) for financial donations and service.
  • Up to 40 hours each year for volunteer projects.
  • A minimum of 16 weeks of parental leave.
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