Sales Operations Analyst
About The Position
The Sales Operations Analyst supports Azenta’s SMS Channel and C&I Sales team and works with the Business Strategy Director, Regional Sales Directors, Sales Representatives, and other stakeholders. The role manages processes, Azenta Business Systems, and data to support revenue growth, operational excellence, and alignment between sales strategy and business goals. Responsibilities span reporting and data analysis, planning, process improvement, sales effectiveness, and day-to-day operational administration. The position is onsite in Burlington, Massachusetts, at least four days per week, with less than 10% travel. The stated United States base compensation range is $62,000 to $78,000.
Requirements
- Bachelor’s degree in business or a related field.
- At least 3 years of experience in a Sales Operations role, including sales force effectiveness.
- Experience creating complex dashboards in Excel or similar programs that support multiple dataset inputs.
- Experience manipulating and analyzing data in Excel, creating pivot tables, and using formulas.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Experience with Salesforce and Oracle Cloud.
- Experience developing efficient and effective operational processes and technology solutions.
- Experience developing effective dashboards for data visualization, operational processes, and technology solutions.
- Ability to understand strategic direction and goals and support processes that facilitate business objectives.
- Result-oriented, success-driven approach, with urgency and follow-through in resolving issues.
- Ability to build relationships with leaders, employees, and customers.
- Strong oral and written communication skills, including the ability to communicate clearly with stakeholders in different functions and at various levels.
- Highly motivated, goal-oriented, outgoing, and self-starting, with the ability to plan one’s schedule and priorities and demonstrate initiative and self-development.
Responsibilities
- Support the Business Strategy Director and Regional Sales Directors in achieving company and team goals.
- Create dashboards that use data to provide insights and support decision-making.
- Assist with monthly, quarterly, and yearly planning, business direction, and business development efforts.
- Support Sales Managers and Sales Leadership in achieving company and team goals.
- Improve processes and platforms to increase efficiency, reduce costs, and improve customer experience.
- Work with Business Strategy and Sales managers to implement key performance indicators and communicate regularly about performance metrics.
- Recommend strategic priorities, Salesforce performance metrics, and sales effectiveness tracking methods.
- Identify and implement process improvements in the SMS Channel/C&I organization to enhance sales productivity and simplify the sales process.
- Partner with stakeholders to identify, plan, and deliver future enhancements, including prioritization, resource planning, and project management.
- Work with sales and marketing leadership on strategies for the sales organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
