Sales Operations & AI Enablement Specialist

Sportsdigita • New York, NY

2d

About The Position

The Sales Operations & AI Enablement Specialist owns buyer-facing materials that help move deals forward. The role primarily involves building and managing high volumes of Digital Sales Rooms in Aligned, one for each active opportunity, with appropriate content, mutual action plans, and deal context. The specialist also creates concept decks that show prospects their own content brought to life in DIGIDECK.

This role does not participate in sales calls. Instead, it works directly with sales representatives, reviews their rooms, and uses Claude to analyze Zoom transcripts and turn call details into room content and next steps. The specialist ensures each room accurately reflects what was discussed and is ready for the buyer. The work combines operations, content production, and coaching, and requires good judgment when working from notes and transcripts.

Requirements

• Hands-on experience with a digital sales room, deal room, or sales engagement platform such as Aligned, Highspot, Mediafly, or Seismic.
• Ability to produce high volumes of polished, accurate, buyer-ready content on tight timelines.
• Strong fluency with Claude, including working from transcripts, structuring prompts, and building reusable workflows.
• Comfort with presentation design and a good eye for layout, brand, and clear storytelling.
• Working knowledge of B2B sales cycles, mutual action plans, and deal stages.
• Good judgment about what buyers need to see, and ability to ask sales representatives the right questions to prepare effective rooms.
• Clear, direct communication and ability to give constructive, specific feedback to representatives.
• Self-starter who can manage parallel work and prioritize independently.

Nice To Haves

• Experience with Aligned.
• Salesforce experience.
• Experience in sports, live entertainment, hospitality, or tourism sales or marketing.
• Background in sales enablement, revenue operations, or sales coaching.
• Experience working with Zoom or Gong call recordings.
• Basic HTML, CSS, or JavaScript skills for custom room or deck touches.

Responsibilities

• Build and manage Digital Sales Rooms in Aligned at volume, choosing templates for the deal stage, embedding relevant content, adding mutual action plans with dates, and keeping rooms current as deals progress.
• Meet regularly with sales representatives to review rooms, confirm content reflects the buyer’s situation and priorities, and correct issues before materials are shared with prospects or customers.
• Use Claude to analyze Zoom recordings and transcripts, identify buyer goals, pain points, blockers, and next steps, and translate those findings into room sections, action plans, and follow-up materials.
• Create and update concept decks in DIGIDECK using prospects’ content, established templates, and the team’s brand-matching process.
• Keep Digital Sales Rooms and deal records in sync by writing room links and key deal context to Salesforce opportunities.
• Build and maintain reusable templates and prompts for rooms, mutual action plans, and concept decks.
• Identify recurring objections, blockers, and content gaps across deals and report patterns, examples, and recommendations to the VP of Sales.
• Provide constructive, specific feedback to sales representatives about buyer-facing materials.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed