Sales & Marketing Support Specialist

TEL Staffing & HR • Pensacola, FL

2d • $18 • Onsite

About The Position

TEL Staffing is seeking a full-time Sales & Marketing Support Specialist in Pensacola, Florida. The position supports sales growth and business development by maintaining customer and prospect data, managing HubSpot activities, coordinating customer onboarding, developing prospect lists, tracking pipeline activity, coordinating proposals and follow-ups, identifying cross-selling opportunities, and preparing sales performance reports. It also supports marketing campaigns, social media management, and the development of sales and marketing materials to strengthen the company’s brand and support customer acquisition and retention.

The successful candidate is organized, detail-oriented, proactive, and comfortable using technology and data to improve efficiency, accountability, and business growth. The role collaborates with the Director of Sales and other departments, maintains confidentiality, prioritizes assignments, meets deadlines, communicates progress, and performs other related duties as assigned. The position is temp-to-hire; benefits are not offered during the temporary period. The starting pay is $18+ per hour, depending on current experience.

Requirements

• High school diploma or GED is required.
• Advanced proficiency in Microsoft Office Suite, particularly Word, Excel, Outlook, PowerPoint, Copilot, and Teams.
• Ability to use AI tools such as ChatGPT, Microsoft Copilot, and/or other approved platforms to improve document quality, automate routine tasks, analyze information, and enhance operational efficiency while maintaining data accuracy and confidentiality.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to prioritize multiple assignments and meet deadlines.
• Professional demeanor and strong interpersonal skills.
• Problem-solving and decision-making skills.
• Ability to maintain strict confidentiality, anticipate needs, resolve issues, and exercise sound judgment.

Nice To Haves

• Associate degree in Business Administration or a related field.
• Two to three years of progressively responsible administrative experience.
• Experience in a fast-paced office environment.

Responsibilities

• Enter new customers into the company’s operating software, ensure account information is complete and accurate, coordinate onboarding with sales, customer service, and operations, and resolve missing or inconsistent information.
• Maintain accurate HubSpot records for prospects, contacts, companies, and sales opportunities; manage contact lists, email sequences, lead-nurturing workflows, and sales activity records.
• Monitor HubSpot data quality, identify and resolve duplicate or incomplete records, and ensure sales opportunities include pipeline stages, next steps, follow-up dates, and documented activities.
• Support consistent HubSpot processes and procedures across the sales team.
• Research target industries, potential commercial customers, competitors, industry trends, and market opportunities; develop targeted prospect lists and identify decision-makers and business contact information.
• Maintain organized records of prospect sources, research findings, and outreach activities.
• Assist with planning, creating, scheduling, and publishing social media content and weekly company announcements on TVs.
• Support email marketing campaigns, promotional initiatives, and other marketing activities; ensure marketing materials represent company services and brand standards accurately.
• Monitor campaign engagement and results and help identify improvements.
• Own email tracking for the company newsletter and maintain the marketing email list, including reporting and routine maintenance.
• Monitor sales pipeline activity and track leads, opportunities, proposals, and outstanding follow-ups in HubSpot.
• Identify overdue follow-ups, inactive opportunities, incomplete sales records, and data discrepancies, and communicate findings to the Director of Sales or appropriate team members.
• Prepare recurring sales reports, pipeline updates, dashboards, meeting materials, and action-item summaries covering lead generation, prospecting, pipeline status, proposals, new customers, and overall sales activity.
• Assist in preparing proposals, presentations, pricing documents, sales collateral, and other customer-facing materials; track proposal status, customer responses, and follow-up activities.
• Maintain accurate CRM data, standardized sales templates, service descriptions, and supporting documentation; identify trends, discrepancies, and improvement opportunities and communicate findings to the Director of Sales.
• Create and maintain a tracking system for incoming inquiries, including new customers, customer issues, and customer questions.
• Identify opportunities to streamline sales administration, onboarding, reporting, and marketing workflows.
• Use approved technology, automation, and artificial intelligence tools to improve productivity, document quality, and operational efficiency; review AI-generated content for accuracy and appropriateness and follow confidentiality, data-security, and responsible-use policies.
• Collaborate with the Director of Sales and other departments to support sales and marketing initiatives and company objectives.
• Maintain confidentiality of customer information, prospect data, pricing, and other sensitive company information.
• Prioritize assignments, meet deadlines, communicate progress, proactively escalate issues requiring management attention, and perform other related duties as assigned.

Benefits

• Health insurance, with a portion of premiums covered by the company, potentially available after completion of the temporary period.
• Dental insurance, with a portion of premiums covered by the company, potentially available after completion of the temporary period.
• Vision insurance, with a portion of premiums covered by the company, potentially available after completion of the temporary period.
• Retirement savings plan with employer match, potentially available after completion of the temporary period.
• Paid time off in accordance with company policy, potentially available after completion of the temporary period.
• Dynamic and collaborative work environment focused on innovation and excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED