Marketing Support Specialist

Cox Enterprises•Ash Township, MI

1d•$20 - $30•Hybrid

About The Position

Cox Automotive is seeking a Marketing Support Specialist to join the Manheim Field Marketing team and support marketing efforts for assigned auction locations. The role executes tactical marketing through email, phone outreach, social media, and sales enablement, while coordinating the location’s physical and digital presence in alignment with Manheim brand guidelines. The specialist helps shape the sale-day experience, engages clients, supports auction promotions, and builds relationships with auction leadership, field sales, and dealer and commercial clients. The position is hybrid according to the flexible-work option, although the posting also describes a full-time, onsite Monday-through-Friday schedule. Travel is listed as 5% and may include Manheim locations, regional meetings, or the home office.

Requirements

High school diploma or GED and three years of experience in a related field; alternatively, a related degree or certification beyond high school/GED and up to one year of experience, or five years of experience in a related field.
0–1 year of marketing experience.
Excellent written and verbal communication, interpersonal, and organizational skills.
Knowledge of the Microsoft Office suite.
Ability to work in a high-performing, fast-paced environment.
Ability to adapt positively to changes in an ever-changing industry.
Ability to work under time constraints and meet deadlines.
Ability to sit or stand for long periods.
Physical ability and mental acuity to perform the duties successfully within required timeframes and meet business requirements.
Must be authorized to work in the United States without current or future employer sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
Must clear a pre-employment drug test.

Nice To Haves

Bachelor’s degree in marketing, advertising, or business.
Previous automotive industry experience.
Knowledge of Salesforce or another CRM platform.

Responsibilities

Partner with the Field Marketing Senior Manager or Manager to understand objectives and goals for assigned auction locations.
Execute tactical marketing efforts, including email, phone outreach, social media, and sales enablement.
Coordinate the assigned location’s overall presence, ensuring physical and digital signage and point-of-sale materials are properly placed, visible to clients, and aligned with Manheim brand guidelines.
Influence the sale-day experience by engaging clients in auction lanes and facilitating in-lane promotions and activities.
Contact targeted clients by phone to discuss special sales, gather feedback, or respond to specific business needs as needed.
Build relationships with auction leadership, field sales, and key dealer and commercial clients.
Manage giveaway and promotional items and conduct monthly allotment audits.
Manage assigned auction location websites, social media platforms, and sales enablement content.
Provide weekly recaps on sale and client performance to field and auction leadership.
Understand monthly budget expectations and ensure spending is expensed appropriately.
Learn and use multiple marketing and reporting tools.
Participate in weekly marketing team meetings.
Travel to assigned locations as required.
Assist with other auction-related duties as needed.

Benefits

Competitive salary and bonus or incentive plans.
Flexible time-off policies and accommodating work schedules.
Comprehensive healthcare options for individuals and families.
401(k) retirement plan with company match.
Professional development and continuing education opportunities.
Parental leave, fertility coverage, and adoption assistance.
Pet insurance and employee discounts.
At least 16 hours of paid time off per month.
Seven paid holidays per calendar year.
Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.