Sales Manager

Spark Car Wash•Lacey Township, NJ

About The Position

Spark Car Wash is a high-growth, institutionally backed express exterior car wash company serving the Northeast, with plans to open locations throughout New Jersey, New York, and Pennsylvania. The company focuses on delivering an excellent customer experience and an enriching employee environment. The Sales Manager is an energetic, customer-focused brand ambassador who drives membership sales, educates guests about Spark’s services, and creates a positive customer experience. The role helps build a strong sales culture by engaging customers, leading by example, and supporting team members in developing sales and customer engagement skills. The position may also handle cash, process customer payments and returns, and ensure transactions are completed accurately and with integrity.

Requirements

  • Professional, enthusiastic, and positive attitude with a strong focus on customer experience.
  • Experience with cash handling, deposit preparation, cash audits, and related financial controls.
  • Strong communication and customer service skills, including confidence engaging guests and promoting memberships.
  • Passion for sales, customer interaction, and helping others.
  • Goal-oriented mindset, strong work ethic, self-motivation, and desire to achieve results.
  • Strong interpersonal, conflict-resolution, and problem-solving skills.
  • Ability to work independently and collaborate effectively as part of a team.
  • Comfortable standing, walking, and interacting with customers for extended periods.
  • Comfortable working outdoors in all types of weather conditions.
  • Ability to lift, move, or carry up to 40 pounds as needed.
  • English proficiency required to support customer communication and safe daily operations.
  • Availability for a flexible schedule, including some evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED, or an equivalent combination of education and experience.

Responsibilities

  • Promote and clearly explain Spark’s wash packages, membership programs, and free amenities.
  • Deliver exceptional customer service by understanding customer needs and recommending appropriate solutions.
  • Support customer payments, including credit and cash transactions, and ensure transactions are accurate and follow company procedures.
  • Use the Pay Station to process transactions and payments, process returns, and follow customer service, cash-handling, and payment policies.
  • Support cash-related procedures, including preparing safe bags, accessing the safe when authorized, processing returns, receiving cash and coin deliveries, and completing other cash-handling tasks.
  • Communicate the value of products and services and demonstrate strong product and car wash knowledge.
  • Represent Spark’s standards, energy, and professionalism to support brand consistency.
  • Respond promptly to customer needs and help resolve service issues with patience, care, professionalism, and a calm, respectful approach.
  • Increase site capture rate, membership conversions, and overall sales performance.
  • Assist with onboarding and training new teammates in sales and customer engagement best practices.
  • Follow safety procedures around the car wash tunnel and remain aware of moving vehicles, equipment, chemicals, and team members.
  • Maintain the cleanliness and appearance of the lot by removing debris, checking vacuum operation, and helping keep the site clean, safe, and customer-ready.

Benefits

  • Competitive salary with performance-based incentive opportunities.
  • Additional compensation for each eligible membership sold.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement savings plan with company match up to 4%.
  • Three weeks of paid time off annually, prorated based on start date, plus paid federal holidays.
  • Employee car wash plan.
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