Sales Manager / Holiday Inn Corpus Christi

Remington Hotels•Corpus Christi, TX

12d•Onsite

About The Position

The Sales Manager works with hotel operations to maximize sales occupancy and rates, increase profits, increase room sales, and generate business through proactive sales efforts. The role involves aggressive solicitation of new business, preparing and following up on proposals, documenting group and event requirements, maintaining an assigned sales quota, and supporting the Director of Sales with marketing plans and sales reporting. The position requires a strong focus on customer satisfaction, guest service, teamwork, and maintaining positive relationships with guests and associates. Some travel is required, and schedules may vary to meet the property's business needs, including nights, weekends, and holidays.

Requirements

Strong verbal and written business communication and presentation skills.
Ability to talk and listen to clients and demonstrate professional, courteous sales skills by knowing and selling the product.
Ability to work in a high-demand, sometimes high-pressure environment.
High work ethic and self-initiative.
Strong computer skills, including Microsoft Suite.
Basic computational ability.
Ability to focus on multiple tasks and complete assignments on time despite frequent interruptions.
Ability to maintain excellent relationships with staff and protect staff and guest confidentiality.
Ability to work in a standard office environment, including prolonged desk and computer work for 6–8 hours per day.
Ability to communicate effectively verbally and in writing and to hear and participate in conversations and meetings, including using a phone or headset.
Ability to use office equipment, including computers, printers, multi-line phones, filing cabinets, and photocopiers.
Ability to sit, stand, walk, bend, reach, grasp, write, and perform repetitive motions, as well as push and pull.
Ability to lift approximately 10 pounds; the in-office requirements also state the ability to lift or move 10–25 pounds as needed.
Visual ability to read computer screens and printed materials, maintain close focus for extended periods, and differentiate colors for certain roles.
May be required to work varying schedules to reflect business needs, including nights, weekends, and holidays.
Regular attendance according to established guidelines.
Some travel is required.

Responsibilities

Conduct an aggressive solicitation process through outside sales calls, inside appointments, telephone calls, individual letters, and direct mail; spend approximately 80% of working time in active sales solicitation.
Assist the Director of Sales in preparing the annual marketing plan, including action plans for assigned market segments.
Send proposals for suitable leads and follow through to convert proposals into definite business.
Send proposals and confirmations promptly after holding space.
Document client room-block, suite, meeting-space, and banquet-space requirements on booking sheets so appropriate facilities can be reserved.
Obtain, document, and route information for definite groups, including billing information, credit applications, rooming lists, and VIP arrangements.
Document meeting arrangements, menus, and audio-visual arrangements and pass details to the catering manager for follow-up.
Maintain the sales quota assigned by the Director of Sales.
Maintain sensitivity to customer satisfaction and guests' needs.
Prepare and provide the Director of Sales with weekly sales-call reports and itineraries of planned sales calls to potential customers.
Work cooperatively and in a friendly manner with fellow associates.
Promote guest service, courtesy, goodwill, and a positive attitude in interactions.
Perform other reasonable duties as assigned or directed by management.
Participate in, and at times lead, departmental or hotel team meetings.
Maintain regular attendance according to established guidelines.