Sales Manager / Holiday Inn Corpus Christi

Remington Hospitality•Corpus Christi, TX

13d

About The Position

The Sales Manager works with hotel operations to maximize sales occupancy and rates, increase room sales, generate business through proactive sales efforts, and increase profits. The role is expected to spend 80% of its time on active sales solicitation and is responsible for assigned sales quotas and market segments. The Sales Manager works with the Director of Sales, clients, hotel associates, and other departments to develop business and coordinate group bookings. Some travel is required, and schedules may vary to reflect the property's business needs.

Requirements

Strong verbal and written business communication and presentation skills.
Ability to talk and listen to clients and demonstrate sales skills by knowing and professionally and courteously selling the product.
Ability to work in a high-demand, sometimes high-pressure environment.
Strong work ethic and self-initiative.
Strong computer skills, including Microsoft Suite.
Some travel is required.
Regular attendance according to established guidelines.
May need to work varying schedules to reflect the property's business needs, including nights, weekends, and holidays.
Basic computational ability.
Ability to maintain focus across multiple tasks and complete assignments on time despite frequent interruptions.
Ability to maintain excellent relationships with staff and preserve staff and guest confidentiality.
Ability to work as part of a team that provides great guest experiences.

Responsibilities

Conduct an aggressive solicitation process through outside sales calls, inside appointments, telephone calls, individual letters, and direct mail, spending 80% of the time in active sales solicitation.
Assist the Director of Sales in preparing the annual marketing plan, including action plans for assigned market segments.
Send proposals for suitable leads and follow up to convert proposals into definite business; send proposals and confirmations promptly after holding space.
Document clients’ room block, suite, meeting, and banquet requirements on booking sheets so appropriate facilities can be reserved.
Obtain, document, and route information for definite groups, including billing information, credit applications, rooming lists, and VIP arrangements.
Document meeting arrangements, menus, and audio-visual requirements and pass them to the catering manager for follow-up.
Meet the sales quota assigned by the Director of Sales.
Attend to customer satisfaction and guest needs.
Prepare and provide the Director of Sales with weekly sales call reports and itineraries of planned calls to potential customers.
Work cooperatively and in a friendly manner with fellow associates.
Promote guest service, courtesy, goodwill, and a positive attitude in interactions.
Perform other reasonable duties as assigned or directed by management.
Participate in and, at times, lead departmental or hotel team meetings.