Sales Manager

Recharged•Charlotte, NC

2d•Onsite

About The Position

Recharged is an e-commerce marketplace designed for used electric vehicle buyers and sellers. The Sales Manager will work at Recharged’s Experience Center in Charlotte, North Carolina, guiding customers and the team through the EV buying experience. The role helps customers select an EV that meets their needs, navigate financing, and complete transaction documents accurately. The manager is responsible for Experience Center performance, including sales benchmarks and customer satisfaction, and for developing the team. Buyers and sellers are supported from vehicle selection through transaction completion and communicated with through email, chat, text, phone, and video calls.

Requirements

Experience as a dealership sales manager and/or finance manager, including GSM experience.
Ability to lead from the front and be involved with customers.
Passion for training and developing a team.
Experience in a sales or customer service managerial role.
Knowledge of or passion for electric vehicles.
Excellent communication, problem-solving, and interpersonal skills.
Ability to work in a fast-paced environment.
Availability to work flexible hours, including Saturdays.
Ability to obtain a salesperson license by passing the qualification exam and background check.

Responsibilities

Manage Experience Center KPIs, including sales benchmarks and customer satisfaction.
Build and develop the team to achieve sales and customer satisfaction goals.
Guide buyers and sellers through the complete process, from selection to transaction completion.
Communicate with buyers and sellers through email, chat, text, and phone or video calls.
Help customers choose an EV, navigate the finance process, and accurately complete transaction documents.