About The Position

The Sales Manager at Signia by Hilton Diplomat Beach Resort is a strategic, results-driven sales professional responsible for identifying and securing mid-market group business opportunities. The role builds strong relationships with internal management and external clients and focuses on developing a strong sales pipeline, aggressively prospecting for new business, and securing opportunities that drive revenue and exceed sales goals. The ideal candidate has experience in a large-box, full-service hotel environment. The Sales Manager serves as the primary contact for assigned market segments, develops and executes targeted sales strategies, and manages the sales process from lead generation through proposals, site visits, negotiations, and contracts. The role also coordinates room, food and beverage, and meeting-space requirements, maintains accurate booking information in the hotel sales management system, and supervises and supports team members through performance monitoring and coaching.

Requirements

  • Experience in a large-box, full-service hotel environment.
  • A proven track record of building a strong pipeline, aggressively prospecting for new business, and strategically securing opportunities to drive revenue and exceed sales goals.
  • Demonstrate Hilton's core values: hospitality, integrity, leadership, teamwork, ownership, and urgency and discipline.

Responsibilities

  • Research, prospect, and qualify leads through proactive outreach and database mining to generate and convert new group business and exceed lead-generation goals.
  • Serve as the primary contact for assigned market segments, nurture existing accounts, and develop new client relationships to grow room revenue and overall profitability.
  • Analyze hotel and market trends to create and execute targeted business plans and marketing initiatives that capture demand and meet sales goals.
  • Manage the end-to-end sales process by preparing proposals, conducting site visits, negotiating terms, and securing contracts tailored to client needs while maximizing revenue.
  • Coordinate customer requirements for rooms, food and beverage, and meeting space, and ensure account and reservation information is entered accurately and promptly in the hotel's sales management system.
  • Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Benefits

  • 110 nights of deeply discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Access to free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including dental and vision coverage.
  • Retirement plans.
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