Overnight Doorperson - Signia by Hilton Diplomat Beach Resort

Hilton • Hollywood, FL

3d

About The Position

The Overnight Doorperson at Signia by Hilton Diplomat Beach Resort helps create memorable guest experiences by assisting guests with arrivals and departures and delivering welcoming, attentive hospitality. The role supports vehicle and luggage handling, coordinates requested transportation, and responds to guest inquiries and concerns in a friendly and efficient manner.

Requirements

• Demonstrate a passion for hospitality.
• Act with integrity and do the right thing.
• Inspire others through leadership.
• Value teamwork and shared outcomes.
• Show ownership and accountability.
• Bring urgency and discipline to the work.

Responsibilities

• Support arrivals and departures by collecting keys, issuing claim tickets, and transporting guest vehicles safely and efficiently between the hotel driveway and designated parking areas.
• Read luggage tags, issue claim tickets, and accurately track and deliver guest belongings.
• Retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas.
• Arrange taxis or other guest transportation services upon request.
• Maintain an upbeat, friendly attitude in guest interactions, respond promptly to inquiries, and resolve issues in a friendly and efficient manner.

Benefits

• Discounted travel through the Go Hilton program, including 110 nights and room rates as low as $40 per night.
• Employee stock purchase program with the opportunity to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including coverage options related to dental care and vision.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed