Sales Manager TO International

Hilton Grand Vacations•Orlando, FL

About The Position

The Sales Manager drives company success by integrating sales philosophies, strategies, techniques, and tools into the sales process to improve net owner growth. The role mentors and trains sales team members, facilitates training systems that increase sales efficiency and quarterly net sales volume, and promotes the company’s culture, core values, compliance, and professional excellence. The Sales Manager manages the sales line through leadership tasking, floor governance, mentorship, and counseling; builds a successful sales workforce and positive workplace through daily management and ongoing training; and plans and facilitates morning meetings. The position also works to improve business results, customer experience, operational efficiencies, and cash down payments at the point of sale. It supports the Director of Sales or Senior Sales Manager in leading the floor and addressing customer expectations and issues for the in-house and action lines of the Domestic sales team. Other reasonable duties may be assigned based on business needs.

Requirements

  • At least 3 years of progressively responsible sales experience with a consistent record.
  • At least 2 years of supervisory experience within sales.
  • At least 3 years working with sales teams in a fast-paced sales environment.
  • At least 3 years of customer service experience in a branded hospitality company; timeshare sales experience is preferred.
  • A Timeshare or Real Estate license.
  • Proficiency in Microsoft Office, including Excel and Word.
  • High school diploma or GED.

Nice To Haves

  • At least 5 years of progressively responsible sales experience with a proven track record.
  • At least 3 years leading teams in a fast-paced sales environment.
  • A degree in Education or a closely related field.

Responsibilities

  • Partner with sales management, senior sales leadership, and contracted vendors to integrate sales philosophies, strategies, techniques, and tools into the sales process and improve net owner growth.
  • Mentor and train sales team members through one-on-one counseling, classroom modules, ride-alongs, role-playing, and written, video, and audio study materials.
  • Facilitate training systems and methods to improve sales efficiency and exceed quarterly targeted net sales volume.
  • Promote and support the branded company culture, including core values, compliance, and professional excellence.
  • Manage the sales line through leadership tasking, floor governance, one-on-one mentorship, and counseling.
  • Build a successful sales workforce and positive workplace through daily management tasking, strong sales-floor processes, and ongoing group and individual training.
  • Plan and facilitate morning meetings for Sales Executives, Sales Leaders, and managers.
  • Improve business results, the customer experience, efficiencies, and cash down payments at the point of sale.
  • Support the Director of Sales or Senior Sales Manager in leading the sales floor and serve as a point person for customer expectations and issues for the in-house and action lines of the Domestic sales team.
  • Perform other reasonable duties assigned by management based on business needs.

Benefits

  • Medical insurance from Day One
  • Dental insurance from Day One
  • Vision insurance from Day One
  • 401(k) plan with company match
  • Life insurance
  • Company stock purchase program
  • Team Member Travel Program with discounted rates at properties around the globe
  • Generous paid time off program
  • Paid sick days
  • Team Member recognition
  • Learning and advancement opportunities
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