Associate Manager, International Sales

OUAI•Los Angeles, CA

4h•$65,000 - $75,000•Hybrid

About The Position

OUAI is seeking an organized, proactive Associate Manager, International Sales to support its growing international business across APAC and the Middle East. Reporting to the International Sales Manager, this role supports account growth, coordinates retailer and distributor requests, and keeps day-to-day sales activities running smoothly. The Associate Manager works closely with Sales, Retail Marketing, Visual Merchandising, Operations, and Finance on product launches, creative projects, orders, and account reporting. The ideal candidate is detail-oriented, able to manage multiple priorities, and interested in helping bring OUAI products to consumers around the world.

Requirements

Experience in sales support, account coordination, or retail operations, ideally within beauty or consumer products.
Strong organizational and project management skills, with the ability to manage multiple deadlines and maintain accurate records.
Clear written and verbal communication skills and a collaborative approach to working with internal teams and external partners.
Comfort working with sales data, identifying trends, and preparing reports in Excel or Google Sheets.
Attention to detail across product information, creative assets, order entry, and account communications.
A proactive approach to solving problems and following projects through to completion.
An interest in beauty, haircare, and the OUAI brand.

Nice To Haves

Experience supporting international retailers or distributors.
Familiarity with NetSuite.

Responsibilities

Support strategic account management for APAC and the Middle East, developing market-specific growth priorities with the International Sales Manager.
Recommend assortment, distribution, and replenishment opportunities based on sales trends, stock coverage, and local consumer needs.
Evaluate launch, animation, and sampling results to inform future account plans and investment.
Track and compile weekly sales recap highlights for internal reporting.
Brief Retail Marketing on retailer and distributor creative requests and manage timelines, feedback, and asset delivery.
Manage creative asset communications, including portal uploads, social calendars, and digital campaign updates.
Audit international product pages for accurate copy and imagery, and coordinate updates with internal teams and retailers.
Brief the Visual Merchandising team on account priorities, retailer requirements, and key deadlines.
Lead weekly Visual Merchandising follow-ups and manage artwork approvals to ensure timely delivery.
Support planograms, fixture updates, and assortment placement in line with brand standards and sales priorities.
Oversee product setup, complete distributor new item forms, and update the international portal for new launches and product information modifications.
Coordinate Sales, Operations, and Marketing to align launch timing, stock requirements, and retailer needs.
Distribute creative assets, education guides, and new product samples, and collect retailer feedback.
Maintain product and account information, contacts, purchase order status, and stock, registration, and formula updates in the International Master File.
Consolidate monthly retailer exposures, including e-commerce and animations, in the master file.
Work cross-functionally to keep information current and communicate key changes to retailers and distributors.
Manage retail and sample orders for international accounts, from NetSuite entry through confirmation with Operations and accounts.
Process RMAs for returns and damages, maintain purchase order forms, and communicate changes to accounts.
Coordinate sample, GWP, and gratis shipments, and conduct monthly Sales product closet inventory audits.