Sales Manager

Serotonin Centers•Orlando, FL

About The Position

The Sales Manager at Serotonin Orlando owns revenue generation for an independently owned and operated Serotonin Centers franchise. The role focuses on converting consultations into memberships and treatment packages, growing recurring membership revenue, building community referral partnerships, and maintaining a disciplined sales pipeline. The General Manager runs the building; this position is focused on sales rather than general operations. The Sales Manager is responsible for generating at least 160 community outreach leads monthly, hosting or working at least four events per month, conducting guest consultations, converting SeroVitals 360 lab panel guests into medical memberships within 30 days, and following up on all open consultations. The role also involves coaching front desk staff on sales-related calls and bookings, leading sales huddles, and maintaining accurate CRM and Zenoti records. Compensation is listed as a $65,000 base salary plus monthly new-member and revenue-growth bonuses, up to 2% of center revenue, and 5% commission on packages and products sold. The posting states top performers can earn $95,000 to $120,000 or more; it also lists annual compensation of $65,000 to $80,000.

Requirements

At least 2 years of quota-carrying, commission-based sales experience.
A demonstrable sales track record with measurable results such as close rate, revenue, or ranking.
Experience selling high-ticket services of $1,000 or more face to face.
Comfort discussing health, body, and aging with empathy and confidence.
CRM discipline; experience with GHL, Zenoti, or similar systems is relevant.
Ability to respond to new leads within five minutes and follow a structured follow-up cadence.

Nice To Haves

Experience coaching others to sell.
Sales experience in fitness memberships, med spas, aesthetics, automotive, timeshare, cosmetic or elective healthcare, high-end retail, or similar industries.

Responsibilities

Generate 160 or more community outreach leads each month through local partnerships and outreach.
Build referral partnerships with gyms, salons, physicians, employers, apartment communities, and other local businesses.
Host or work at least four in-center or out-of-center events per month that produce booked consultations.
Record partner, event, and lead activity and results so outreach can be tied to revenue.
Conduct guest consultations and convert guests into memberships and treatment packages.
Convert SeroVitals 360 lab panel guests into medical memberships within 30 days.
Address objections related to price, time, and commitment with confidence and integrity.
Follow up on every open consultation until it closes or is formally lost.
Drive new member enrollment each month and convert one-time service clients into recurring members.
Move existing members into higher-value plans and packages, and ask new members for referrals.
Respond to every new lead within five minutes and work leads using a structured call, text, and email cadence in GHL CRM.
Reactivate past guests and lapsed members.
Keep Zenoti and CRM records fully accurate so sales are tracked.
Coach front desk staff on booking, show rate, and consultation handoffs.
Raise new-guest phone call quality to the Serotonin C.A.R.E.S. standard.
Lead sales huddles focused on daily targets and prior-day results.
Meet monthly measures including outreach leads, new guests, lab panels, memberships, conversions, close rate, call standards, speed to lead, and month-over-month center revenue growth.