Sales Manager (Optical Retail)

Stanton Optical•Ridgeland, MS

17h•Onsite

About The Position

The Sales Manager at Stanton Optical is the store’s sales leader, assisting the Brand Manager in supervising and executing action plans to improve sales performance while creating a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, develops team members, and builds a strong partnership with the Clinical team and Lab Staff. It offers opportunities for ownership of the role, career development, and exposure to Senior Leadership. Stanton Optical is a full-service retail optical center focused on customer service and quality eyewear at affordable prices. Its parent company, Now Optics, has a vision of modernizing the eye care experience for all people and a mission of making eye care easy. Its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment. The position is based at an on-site store location. Work hours are determined by business needs, and schedule flexibility is required. Eligible employees may receive medical, dental, and prescription drug coverage; company-paid life and short-term disability coverage; free eyeglasses; identity theft protection; pet insurance; paid time off that increases with seniority; professional development and promotion opportunities; employee recognition programs; an Employee Assistance Program; product discounts; and variable compensation opportunities, including sales commissions. Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without discrimination or harassment on protected grounds.

Requirements

At least one year of demonstrated leadership experience in a fast-paced retail environment.
Experience planning and implementing sales strategies and directing a sales team.
Ability to multitask, prioritize, and remain flexible as business needs change in a team environment.
Effective communication skills with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care and willingness to share that passion with others.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Optical experience.
Interest in learning, embracing, and fostering innovation among the team.
Ability to promote high work standards and empower others to have an entrepreneurial mentality.

Responsibilities

Drive sales to exceed personal and store goals while delivering outstanding customer service.
Support Brand Manager duties, frequently acting as Manager on Duty.
Support store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and creating ongoing development plans for associates.
Build strong partnerships with Clinical services.
Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
Communicate effectively and build a strong partnership with the Support Center and Human Resources.
Ensure proper lab production to achieve “Now Service” and “Ready When Promised.”
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
Ensure lab brand standards are met and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery time commitments to patients and ensure full compliance with “Now Service” and “Ready When Promised.”
Perform other duties as assigned and required.