Sales Manager (Optical Retail)

Stanton Optical•Dallas, TX

17h•Onsite

About The Position

The Sales Manager at Stanton Optical is the sales leader who assists the Brand Manager in supervising and executing action plans to improve sales performance and create a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, and builds a strong partnership with the Clinical team and Lab Staff. It also offers exposure to senior leadership and opportunities for professional development and career advancement. The position drives sales while delivering excellent customer service and frequently acts as Manager on Duty. Responsibilities include supporting hiring and team development, tracking performance against goals, coordinating with the Support Center and Human Resources, and helping ensure lab production and customer orders meet delivery commitments. The role also performs basic eyewear repairs and lens assembly, maintains lab standards, and escalates equipment or order issues.

Requirements

At least one year of demonstrated leadership experience in a fast-paced retail environment.
Experience planning and implementing sales strategies and directing a sales team.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Optical experience.

Responsibilities

Drive sales to exceed personal and store goals while delivering an outstanding customer service experience.
Support Brand Manager duties and frequently act as Manager on Duty.
Support store talent acquisition and development, including recruiting, training new team members, and ongoing development plans for associates.
Build strong partnerships with Clinical services.
Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
Communicate effectively and build strong partnerships with the Support Center and Human Resources.
Ensure proper lab production so that “Now Service” and “Ready When Promised” commitments are achieved.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
Ensure customer orders are accurate and delivered on time.
Ensure brand standards are met in the lab and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery time commitments to patients and ensure compliance.
Perform other duties as assigned and required.