Sales Manager
About The Position
The Sales Manager manages accounts to achieve guest satisfaction, solicit past and new business, and ensure all revenue goals are achieved or exceeded. The role sells all facets of the hotel to previous, current, and potential clients; negotiates terms and conditions that meet customer requirements; and coordinates departments involved in servicing accounts. It also maintains relationships with key accounts, develops persuasive sales presentations, promotes the hotel, and represents it at trade shows. The position follows sustainability guidelines and practices related to HHM’s EarthView program and may include other duties as requested by management. The work schedule varies and may occasionally include holidays and weekends. The role involves moderate travel between the hotel and clients’ locations, as well as extended periods of sitting and occasional lifting, bending, reaching, and keyboard use.
Requirements
- Proven track record in sales.
- Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
- Previous hospitality sales experience preferred.
Nice To Haves
- Associate’s or Bachelor’s degree in Hospitality or a related industry.
- Previous hospitality sales experience.
Responsibilities
- Interview, select, train, schedule, coach, and support associates, ensuring they perform according to brand or hotel standards and HHM core values.
- Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
- Use professional sales techniques to negotiate terms and conditions that satisfy internal and external customer requirements.
- Manage accounts and ensure solicitation and closing activities are completed and documented.
- Coordinate departments’ participation in servicing accounts.
- Maintain relationships with key accounts to increase customer satisfaction and account revenue.
- Develop and deliver persuasive verbal sales presentations to prospective clients.
- Communicate and leverage the hotel’s benefits to close sales opportunities.
- Travel locally to conduct outside calls, promote the hotel, and review competitors.
- Represent the hotel at trade shows.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
