Sales Manager (Event Sales)

Dave & Buster's•Hoffman Estates, IL
•$67,339 - $79,222•Onsite

About The Position

The Sales Manager drives event revenue through consultative selling, outbound prospecting, and retaining an existing client base. This role calls for a strategic, big-picture thinker who can acquire and retain customers and has a record of increasing sales, cold calling, client nurturing, and multitasking. The Sales Manager works on-site and reports directly to the General Manager. The role is focused on a fast-paced restaurant and entertainment environment. The successful candidate develops and executes sales campaigns and strategies to reach high-potential customer segments, build relationships, generate repeat business, and exceed sales goals. The position also involves building and supporting a sales team, managing the full sales cycle, tracking results in CRM and sales data systems, and collaborating with District Sales and Regional Sales Managers.

Requirements

  • Must be at least 21 years of age.
  • At least 5 years of related sales experience.
  • Outgoing and personable, with excellent verbal and written communication skills.
  • Ability to travel 10% of the time within the community and to trade shows or conferences.
  • Strong computer skills, particularly with Excel, Word, Microsoft Office, and CRM applications.
  • Well-developed presentation and negotiation skills.
  • Experience with outbound prospecting and new business development.
  • Successful record of increasing sales, with cold-calling expertise, strong client-nurturing skills, and the ability to multitask.
  • Superior prospecting, presentation, and closing skills.
  • Skills in leadership, relationship selling, and new business development.
  • Goal-oriented, self-motivated, and self-directed, with a drive to surpass targets.

Responsibilities

  • Perform outbound lead-generating activities outside the building, including tabling, networking events, and visits with prospective and current customers.
  • Develop and execute local and outbound sales strategies to identify high-potential customer segments and industries that could benefit from the company's services.
  • Build and manage a high-performing sales team, providing mentorship, training, and support to achieve individual and team goals.
  • Manage the full sales process, including prospecting, calls, and appointment setting.
  • Monitor performance metrics and market trends, adapting outbound sales strategies and tactics to stay competitive.
  • Track and report daily, weekly, and monthly outbound prospecting and sales goals in the CRM.
  • Use the sales data warehouse platform to communicate regularly with clients and track correspondence and communications.
  • Partner closely with District Sales and Regional Sales Managers.
  • Develop sales campaigns that communicate with and nurture customer relationships and drive repeat sales.
  • Maintain customer relationships to earn year-over-year business.

Benefits

  • Competitive salary with sales commission potential.
  • Quarterly bonus program.
  • Health, dental, and vision coverage.
  • Long- and short-term disability coverage.
  • Employee Assistance Program.
  • Buster’s Legacy Fund, which supports team members during difficult times.
  • 401(k) matching plan.
  • Free food.
  • Free gameplay.
  • Multiple managers per shift.
  • Fun work environment.
  • Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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