Sales Manager - Leith Toyota

Holman • Raleigh, NC

2d

About The Position

Leith Toyota, part of Holman, is hiring a Sales Manager to lead and develop its sales organization. The role focuses on training and motivating sales consultants, overseeing daily sales operations, managing trade-in negotiations and sales performance, and fostering strong customer relationships. The Sales Manager collaborates with the service department to support a seamless post-sale experience and establishes policies and appraisal standards that prioritize customer satisfaction and dealership profitability.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• 3–5+ years of relevant work experience, including 2+ years at a leadership level.
• Prior automotive sales experience with a proven record of selling vehicles and meeting sales targets.
• Experience in sales management, including analyzing sales data, identifying trends, and making data-driven decisions to improve sales performance.
• Technical or functional expertise in the area of responsibility or department, with developing knowledge of related areas.
• Experience developing and implementing processes, methods, and tools to increase efficiency and accuracy.
• Proficiency using CRM software to manage customer interactions, track leads, and analyze sales data.
• Proficiency with desktop tools including Microsoft Office programs such as Outlook, Excel, Word, PowerPoint, Project, Visio, and SharePoint.

Nice To Haves

• Additional education, certifications, or other distinctions.

Responsibilities

• Build, train, motivate, and maintain a quality sales organization.
• Assist with hiring sales consultants and conduct initial training on dealership selling systems, product knowledge, and professional conduct.
• Schedule regular training to reinforce sales techniques, product knowledge, and customer service skills.
• Negotiate trade-in deals with customers while maximizing dealership profitability.
• Stay informed about used vehicle inventory, pricing strategies, and sales procedures.
• Monitor and manage daily sales operations to optimize efficiency and productivity.
• Research and analyze market trends, competitor activities, and customer preferences.
• Cultivate customer relationships to enhance satisfaction and loyalty.
• Collaborate with the service department to provide a seamless post-sale customer experience.
• Establish and enforce policies and procedures that prioritize customer satisfaction.
• Establish appraisal guidelines and standards for sales consultants.
• Perform other assigned duties and special projects.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Flexible spending and health savings accounts
• 401(k) plan with company match
• Paid time off
• Paid holidays
• Bereavement leave
• Jury duty leave
• Paid pregnancy and parental leave for eligible employees
• Supplemental paid military leave for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager