Sales Manager

Infinity•Bingham Farms, MI

21d•$50,000 - $60,000

About The Position

We are seeking a dynamic, results-driven Outbound B2B Sales Manager to lead an outbound sales team. The role focuses on developing and implementing outbound sales strategies to meet or exceed revenue targets, leading and developing sales representatives, and building client partnerships that support measurable outcomes. The Sales Manager works with clients to optimize sales strategies and conversion rates, monitors performance through data and reporting, collaborates with other departments, and partners with senior management to align team goals with business objectives. The position also oversees sales processes, quality, goal setting, accountability, workflow improvement, and team engagement.

Requirements

At least 3 years of B2B sales management experience, with a proven track record in the BPO or call center/contact center industry.
Demonstrated ability to lead and motivate a sales team to achieve and surpass targets.
Strong data analysis skills to assess sales performance and inform strategic decisions.
Excellent verbal and written communication skills, including the ability to present effectively to clients and internal stakeholders.
Relentless drive to achieve results and meet objectives.
Strong desire to outperform competitors and lead in the industry.
Ability to use data to guide strategy and improve performance.
Flexibility to adjust strategies in a dynamic market environment.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to lift up to 10 pounds, if necessary.

Nice To Haves

Bachelor’s degree in Business, Marketing, or a related field is preferred.

Responsibilities

Develop and execute outbound sales strategies to achieve and exceed revenue targets.
Lead, mentor, and manage a team of outbound B2B sales representatives.
Build client partnerships and work with clients to align contact center services with their goals, optimize sales strategies, improve conversion rates, and drive measurable outcomes.
Monitor sales performance using data analytics, KPIs, dashboards, and reports, and provide reports and insights to senior management.
Collaborate with other departments and senior management to align sales initiatives and team goals with business objectives and contribute to strategic planning.
Provide regular coaching, training, and professional development to improve team skills and sales effectiveness.
Implement corrective actions when performance expectations are not met.
Ensure sales processes follow company standards and compliance guidelines through call monitoring and feedback sessions.
Set clear performance goals and hold sales representatives accountable for results.
Identify inefficiencies in outbound sales workflows and implement improvements to increase productivity and revenue.
Resolve team challenges and conflicts and foster a positive, high-energy work environment.
Promote a competitive, high-performance culture that encourages collaboration, innovation, and continuous improvement.