Sales Manager HYATT REGENCY DEERFIELD

Blue Sky Hospitality Solutions•Deerfield, IL

About The Position

The Sales Manager at Hyatt Regency Deerfield is responsible for driving hotel revenue growth by identifying, developing, and maintaining relationships with corporate clients, local businesses, organizations, meeting planners, and travel partners. The role focuses on maximizing occupancy, increasing group and corporate business, and growing market share through proactive sales, strategic account management, and collaboration with hotel leadership. The Sales Manager represents the hotel professionally and contributes to exceptional guest experiences and revenue goals.

Requirements

  • Demonstrated ability to prospect, negotiate, close business, and consistently achieve sales targets.
  • Excellent interpersonal, communication, presentation, negotiation, and organizational skills.
  • Strong relationship-building abilities and a customer-focused, results-oriented approach.
  • Ability to work independently, manage multiple priorities, and collaborate effectively with hotel leadership and operational teams.
  • Proficiency in Microsoft Office and hotel sales CRM platforms.
  • Strong analytical skills and ability to interpret sales reports, market trends, and revenue performance.
  • Valid driver's license and reliable transportation for local sales calls and business development activities.
  • Flexibility to attend occasional evening or weekend client events, networking functions, and hotel activities as business needs require.

Nice To Haves

  • Minimum of 2 years of hotel sales experience preferred.
  • Hyatt or full-service hotel sales experience highly desirable.
  • Experience selling corporate negotiated accounts, group rooms, meetings, and event business preferred.
  • Knowledge of the Deerfield, Northbrook, Lincolnshire, Lake County, and greater Chicago North Shore business markets is a plus.
  • Experience with Hyatt sales systems, Delphi, or equivalent platforms preferred.

Responsibilities

  • Proactively solicit new business through cold calling, outside sales appointments, networking, prospecting, and referrals.
  • Identify and develop corporate negotiated accounts, group business, meetings, conferences, and social event opportunities.
  • Manage and grow existing client relationships to encourage repeat business, account penetration, and customer satisfaction.
  • Develop and execute strategic sales action plans to achieve or exceed revenue, room-night, and production goals.
  • Maintain accurate records of sales activities, account information, leads, and opportunities in hotel CRM and sales systems.
  • Conduct regular account reviews to identify new opportunities, changing business needs, and potential revenue growth.
  • Prepare and negotiate proposals, contracts, and group agreements in accordance with Hyatt brand standards and hotel policies.
  • Monitor local market trends, competitor activity, and business developments to identify sales opportunities.
  • Target business segments in Deerfield, Northbrook, Lincolnshire, Lake County, and the greater Chicago North Shore market.
  • Collaborate with hotel leadership and revenue management on competitive pricing strategies, promotions, and packages.
  • Conduct property tours, client presentations, site inspections, and familiarization visits to showcase hotel accommodations, meeting facilities, and amenities.
  • Attend industry events, trade shows, networking functions, and local business organization meetings to promote the hotel.
  • Partner with Front Office, Food & Beverage, Banquets, and Operations teams to support execution of group bookings, meetings, and events.
  • Participate in weekly sales and revenue strategy meetings to review performance, market conditions, and upcoming opportunities.
  • Prepare weekly and monthly sales activity reports, production updates, forecasts, and pipeline reports for management review.
  • Track performance against established goals and adjust sales strategies to maximize revenue and profitability.

Benefits

  • Competitive salary plus performance-based incentive/bonus opportunities
  • Hyatt colleague travel discounts, subject to eligibility
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Professional development and career advancement opportunities
  • Supportive, team-oriented work environment
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