Sales Manager

SCI Shared Resources•Portland, OR

About The Position

The Sales Manager promotes sales growth by ensuring the location’s sales team meets its sales goals. This results-oriented manager recruits, trains, and develops a high-performing sales force, including training Pre-Arrangement Advisors to deliver successful virtual and in-home presentations. The role calls for proven One-Call-Close experience. The manager supports sales opportunities, monitors performance and compliance, and develops strategies to increase sales and market share while ensuring compliance with applicable funeral industry laws.

Requirements

  • Bachelor’s degree and/or five years of equivalent managerial experience; field sales experience preferred.
  • At least two years of managerial experience or five years of industry experience.
  • Special license as needed.
  • Funeral Director License only in specific states.
  • Strong verbal and written communication, interpersonal, and time-management skills.
  • Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines.
  • Strong business acumen and knowledge of sales techniques.
  • Problem-solving, negotiation, coaching, mentoring, and people-management skills.
  • Ability to communicate, present, and credibly influence a team to meet and exceed sales objectives.
  • High level of compassion and integrity.
  • Ability to set priorities and analyze financial reports to determine actions needed to maintain or improve location performance.
  • Proven experience in One-Call-Close.

Nice To Haves

  • Field sales experience.

Responsibilities

  • Develop, coach, mentor, and support Pre-Arrangement Advisors’ sales activities to meet and exceed monthly sales objectives.
  • Recruit, train, develop, and motivate sales talent to achieve and exceed goals.
  • Support advisors and the sales process by calling leads, setting appointments, and contributing to sales targets as needed.
  • Advise Pre-Arrangement Advisors on sales opportunities, proposals, closing techniques, marketing plans, and community relations.
  • Monitor sales performance, leads, conversion ratios, and compliance with Company policies.
  • Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity.
  • Coach and mentor advisors on field sales concepts and practices, including in-home sales, seminar-based sales, and self-lead generation.
  • Coordinate and lead regular meetings to motivate the sales team, track progress toward goals, and identify market growth opportunities.
  • Comply with applicable state and federal funeral industry and cremation laws.
  • Perform other responsibilities as needed.

Benefits

  • 401(k)
  • Health insurance
  • Health savings account
  • Professional development assistance
  • Referral program
  • Retirement plan
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