Sales Manager

McDaniels Subaru of Columbia•Columbia, SC

13d

About The Position

McDaniels Subaru of Columbia is seeking a motivated, hands-on Sales Manager to drive results, deliver an outstanding customer experience, and develop a successful team. The role focuses on leading sales operations, supporting pre-owned vehicle performance, working closely with the finance department, and maintaining strong customer satisfaction. The Sales Manager is also expected to build a professional, customer-focused culture grounded in teamwork and integrity.

Requirements

Proven automotive sales management experience, including pre-owned sales management.
Automotive finance department experience.
A track record of strong CSI performance and customer relationship management.
Demonstrated ability to coach, mentor, and develop people.
Strong desking, deal-structuring, negotiation, and organizational skills.
A hands-on leadership style and commitment to ethical business practices.

Responsibilities

Lead, coach, and motivate the sales team to achieve sales goals while delivering exceptional customer service.
Support pre-owned vehicle operations, including inventory management, pricing, merchandising, and inventory turn.
Work closely with the finance department to ensure a smooth, transparent purchase experience.
Help structure deals and guide customers and sales professionals through the sales process.
Maintain strong Customer Satisfaction Index (CSI) results through clear communication, consistent follow-up, and accountability.
Recruit, train, and develop team members, building their skills and preparing future leaders.
Promote a professional, customer-focused culture grounded in teamwork and integrity.