Sales Manager

David's Bridal•Lubbock, TX

9d•$19 - $25

About The Position

As a member of the management team at David’s Bridal, the Sales Manager helps build and retain a high-performing team, create a consistent environment of world-class customer service, and exceed sales plans. The role calls for a dynamic, attentive, and inspiring leader who builds relationships with team members and customers and serves as a mentor, leader, and coach. The Sales Manager fosters high performance and five-star customer service by maximizing team members’ performance and productivity. The role includes active floor management, coaching and training, monitoring payroll and inventory processes, supporting achievement of Total Monthly Income goals, communicating sales goals, managing performance, and helping maintain staffing levels. Other duties may be assigned. The position is full time, with 40 hours per week scheduled Sunday through Saturday. A comprehensive benefits package is available.

Requirements

High school diploma or degree.
Two to four years of prior retail management experience in an apparel or specialty store environment.
Prior experience with a computerized POS system.

Responsibilities

Lead and model a customer-first culture across all roles.
Manage the sales floor by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
Monitor store payroll to help ensure hours stay within the monthly budget; monitor and acknowledge timesheets for scheduled shifts, breaks, and meals.
Help lead the store to consistently achieve Total Monthly Income goals through foundational excellence and performance-based leadership for both front of house and alterations.
Monitor inventory management, special orders, receiving processes, layaway, out-of-stock merchandise, and repairs, and ensure merchandise meets first-quality standards.
Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
Observe individual team member performance and enforce improvement action plans through weekly performance discussions using customer reviews and mystery shops.
Help build a strong bench and talent pipeline, ensure the store is staffed, achieve staffing goals, and fill open positions within 30 days.
Perform other duties as assigned.