Sales Manager

Southern Home Services•Houston, TX

About The Position

Southern Home Services, a residential HVAC, plumbing, and electrical company that acquires, owns, and operates businesses across the United States, is hiring a Sales Manager for Nick’s Plumbing and Air Conditioning. The role supports business growth by expanding the sales team, increasing revenue, and delivering hands-on training. The manager leads sales efforts across HVAC, plumbing, and electrical services and helps ensure the team provides strong customer experiences.

Requirements

  • 3–5 years of experience leading a sales team or in successful sales leadership roles.
  • Proven ability to cultivate high-level relationships with key decision-makers.
  • Skill in leading change management initiatives.
  • Strong strategic thinking and creative problem-solving capabilities.
  • Self-motivated and proactive, with a drive for results.
  • Excellent communication and collaboration skills, including the ability to build trust and rapport with direct reports and across the organization.
  • Effective time management and attention to detail, with the ability to handle competing priorities and deliverables.
  • Valid driver’s license and at least three years of driving experience.
  • Proficiency in Microsoft Suite/Office.

Nice To Haves

  • HVAC, plumbing, and electrical industry knowledge and experience.
  • ServiceTitan experience.

Responsibilities

  • Exceed daily, monthly, and yearly sales goals by using effective sales strategies and improving performance across revenue channels, including Home Comfort Advisors, technicians, plumbers, electricians, and Customer Service Representatives.
  • Oversee sales efforts across HVAC, plumbing, and electrical trades, using financing and payment options to improve sales effectiveness and customer satisfaction.
  • Review the dispatch board and coordinate with dispatch and department managers to assign appropriate technicians, Home Comfort Advisors, and resources to calls.
  • Manage comprehensive training programs, including hands-on, face-to-face sessions for management and non-management staff.
  • Establish and monitor KPIs, exceed performance metrics, and continually improve training programs to meet changing business needs.
  • Collaborate with sales and service teams on sales strategies, local market analysis, and recommendations for products, services, and sales techniques that improve customer satisfaction, market share, and customer loyalty.
  • Support business operations and sales objectives during nights, after-hours, weekends, and holidays as needed.
  • Recruit, train, and mentor the sales team and help integrate the “Southern Model” with company practices and standards.

Benefits

  • Reliable, year-round work
  • Weekly paychecks
  • Paid time off and paid holidays
  • Medical, dental, and vision benefits
  • Health savings account
  • Flexible spending account
  • Company-matched 401(k) with no vesting
  • Bonus potential
  • Growth opportunities
  • Employee discounts
  • Company-paid short-term life insurance
  • Life insurance
  • Flexible schedules
  • Professional and on-the-job training
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