Sales Manager

Dave & Buster's•Oklahoma City, OK
•$59,931 - $70,508•Onsite

About The Position

The Sales Manager drives event revenue through consultative selling, outbound prospecting, and retention of an existing client base. This on-site role calls for a strategic, big-picture thinker with a record of increasing sales, expertise in cold calling, strong client-nurturing skills, and the ability to manage multiple priorities. The position reports directly to the General Manager. The Sales Manager develops and executes local and outbound sales strategies, identifies promising customer segments, manages the complete sales process, and tracks sales activity and performance through CRM and sales data platforms. The role also builds and leads a sales team, monitors market trends and key performance metrics, and partners with District Sales and Regional Sales Managers. Travel within the community and to trade shows or conferences is required approximately 10% of the time.

Requirements

  • Must be at least 21 years of age.
  • At least 5 years of related sales experience.
  • Outgoing and personable, with excellent verbal and written communication skills.
  • Ability to travel 10% of the time within the community and to trade shows or conferences.
  • Strong computer skills, particularly with Excel, Word, Microsoft Office, and CRM applications.
  • Well-developed presentation and negotiation skills.
  • Experience with outbound prospecting and new business development.
  • Strong prospecting, presentation, closing, leadership, relationship-selling, and multitasking skills.
  • Goal-oriented, self-motivated, and self-directed, with a drive to surpass targets.

Responsibilities

  • Drive event revenue through consultative selling, outbound prospecting, and retention of existing clients.
  • Perform outbound lead-generation activities outside the building, including tabling, networking events, and meetings with prospective and current customers.
  • Develop and execute local and outbound sales strategies to identify high-potential target customer segments and industries.
  • Build and manage a high-performing sales team, providing mentorship, training, and support toward individual and team goals.
  • Manage the full sales process, including prospecting, calls, and appointment setting.
  • Monitor key performance metrics and market trends, adapting outbound sales strategies and tactics as needed.
  • Track and report daily, weekly, and monthly outbound prospecting and sales goals in the CRM.
  • Use the sales data warehouse platform to communicate regularly with clients and track correspondence and communications.
  • Partner closely with District Sales and Regional Sales Managers.
  • Develop sales campaigns that nurture customer relationships and drive repeat sales.

Benefits

  • Competitive salary with potential sales commission
  • Quarterly bonus program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long- and short-term disability
  • Employee Assistance Program
  • Buster’s Legacy Fund, which supports team members during difficult times
  • 401(k) matching plan
  • Free food
  • Free gameplay
  • Multiple managers per shift
  • Career growth opportunities across Dave & Buster’s and Main Event Entertainment
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