Sales Manager (Optical Retail)

Stanton Optical•Gainesville, FL

18h•Onsite

About The Position

The Sales Manager at Stanton Optical is the store’s sales leader, assisting the Brand Manager with supervising and executing action plans to improve sales performance and create a positive, results-driven team atmosphere. The role offers training and development intended to prepare the employee for career advancement. It supports store operations, trains and coaches associates, builds partnerships with the Clinical team and Lab Staff, and provides exposure to Senior Leadership. Stanton Optical is a full-service retail optical center focused on customer service and affordable, quality eyewear. Team members are expected to support Now Optics’ vision of modernizing the eye care experience, its mission of making eye care easy, and its iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment. The position is based at an on-site store location. Work hours are determined by business needs, and schedule flexibility is required. Compensation includes competitive variable compensation opportunities and sales commission. Eligible employees have access to company benefits and employee discounts.

Requirements

At least one year of demonstrated leadership experience in a fast-paced retail environment.
Experience planning and implementing sales strategies and directing a sales team.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care and willingness to share that passion with others.
Interest in learning, embracing, and fostering innovation among the team.
Ability to promote high work standards and empower others to have an entrepreneurial mentality.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Optical experience.

Responsibilities

Drive sales to exceed personal and store goals while delivering outstanding customer service.
Support the Brand Manager and frequently act as Manager on duty.
Support store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and developing ongoing plans for store associates.
Build strong partnerships with Clinical services.
Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
Communicate effectively and build a strong partnership with the Support Center and Human Resources.
Ensure proper lab production to meet “Now Service” and “Ready When Promised” commitments.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
Ensure brand standards are met in the lab and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery-time commitments to patients and ensure compliance with “Now Service” and “Ready When Promised.”
Perform other duties as assigned and required.