Sales Manager

Smart Building Technologies • Owings Mills, MD

22d

About The Position

Smart Building Technologies Controls is seeking a results-driven Sales Manager to lead its sales team, strengthen customer relationships, and drive profitable growth across its Building Automation Systems (BAS) business. Based at the headquarters in Owings Mills, Maryland, the role oversees sales throughout the greater DMV region and leads expansion into Florida. The position begins as a hands-on leadership opportunity, actively pursuing new business and developing key accounts while establishing the processes, expectations, and strategies needed to build a scalable sales organization. As the business grows, the role will increasingly focus on team development, strategic growth, and expanding market presence.

The Sales Manager will coach and develop sales team members, drive business development and strategic account growth, expand service revenue, oversee sales performance, and lead customer engagements and major sales pursuits. The role collaborates with service, operations, estimating, engineering, and finance teams to develop competitive proposals, protect profit margins, and ensure successful project handoffs. It also establishes consistent sales processes, supports recruiting and onboarding, and pursues cross-selling opportunities across the Fidelity Building Services Group portfolio.

Requirements

• At least 5 years of successful B2B sales experience in Building Automation, HVAC Controls, or Smart Building Technology.
• At least 2 years of experience in a sales leadership or executive-level business development role.
• Proven track record of driving sales growth, developing customer relationships, and leading sales teams.
• Experience managing an established sales territory and executing market expansion strategies.
• Strong coaching, leadership, negotiation, and relationship-building skills.
• Experience using CRM systems to manage sales pipelines, forecasting, and performance.
• Ability to evaluate opportunities from commercial and operational perspectives, including profitability, project scope, and execution risk.
• Willingness to travel between the Owings Mills headquarters and the Florida market as needed.

Responsibilities

• Coach and develop sales team members; establish performance expectations and strengthen business development, negotiation, account management, and closing skills.
• Identify new business opportunities, develop strategic accounts, and build relationships with mechanical contractors, consulting engineers, developers, building owners, healthcare systems, and facility managers.
• Develop and execute sales strategies for the DMV region and lead business development efforts in Florida, including identifying target customers and building a qualified sales pipeline.
• Partner with service and operations leadership to expand service agreements, increase customer retention, and develop recurring revenue opportunities.
• Establish sales targets, monitor pipeline activity, forecast revenue, evaluate results, and implement action plans to achieve business objectives.
• Lead customer meetings, presentations, negotiations, and major sales pursuits while identifying opportunities to expand existing accounts.
• Partner with operations, estimating, engineering, and finance to evaluate opportunities, develop competitive proposals, protect profit margins, and ensure successful project handoffs.
• Establish consistent sales processes, evaluate resource needs, support recruiting and onboarding, and develop a sales organization positioned for continued growth.
• Collaborate across the Fidelity Building Services Group portfolio to identify cross-selling opportunities and strengthen customer relationships.

Benefits

• Professional development opportunities, including continuous learning, workshops, and certifications.
• Career advancement pathways and mentorship from industry leaders.
• Generous paid time off.
• Comprehensive medical, dental, and vision coverage.
• Competitive pay commensurate with experience.
• Eligibility for a performance-based bonus based on individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed