Sales Manager

Island Hospitality Management•Exeter, NH

About The Position

The Sales Manager is responsible for hotel revenue production and for meeting or exceeding planned occupancy and average daily rate objectives. The role manages hotel sales in accordance with Island Hospitality Management and brand standards, building a professional rapport within the local business community. The position may require flexible scheduling availability.

Requirements

  • Be a hands-on manager who is actively involved on a daily basis.
  • Ability to drive outside sales calls.
  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Effectively handle workplace problems, including anticipating, preventing, identifying, and solving them as necessary.
  • Work well in stressful situations.
  • Be readily available and approachable for guests while providing excellent guest service.
  • Valid driver’s license.

Responsibilities

  • Engage in community and/or government affairs to support effective hotel marketing.
  • Respond to guest needs and demonstrate commitment to guest service.
  • Develop and implement marketing and sales plans based on demand segments to maximize REVPAR and market share.
  • Assess competitors’ success across demand segments and market and sell directly against the competition.
  • Build knowledge of key accounts and actively sell through sales calls, property tours, and strategic marketing.
  • Prepare required reports for the management team.
  • Maintain vendor and client information where necessary.
  • Collaborate with the Front Office Team to ensure group details and special corporate directives are executed properly and shared goals are achieved.
  • Actively participate in daily operations as a hands-on manager and conduct outside sales calls.

Benefits

  • Medical, dental, and vision insurance.
  • HSA and FSA plans, including dependent care FSA.
  • Identity theft protection insurance.
  • Commuter benefits for transit and parking.
  • Pet insurance.
  • Paid time off and payroll incentives for annual wellness exams.
  • Employee Assistance Program.
  • Wellness subscriptions that include access to gyms, financial planning, counseling, and legal services.
  • Paid sick and vacation time.
  • Family leave.
  • 401(k) retirement plan with company matching: 100% of contributions up to 3% of salary and 50% of contributions on the next 2%; fully vested upon the first contribution.
  • Incentive-based bonus program.
  • Free hotel room nights and employee discounts within the hotel brand.
  • Discounts for friends and family within the hotel brand.
  • Team member recognition and bonuses.
  • Discounted tickets to theme parks, musicals, movies, and other attractions through Tickets at Work.
  • Career growth through an in-house training program with a path personalized to employee goals.
  • Referral bonus program.
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