Sales Manager

Stanton Optical•Midland, TX

8d•Onsite

About The Position

The Sales Manager is the store’s sales leader, assisting the Brand (Store) Manager in supervising and executing action plans to drive sales performance and create a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, fosters partnerships with the Clinical team and Lab Staff, and offers exposure to Senior Leadership. The Sales Manager frequently acts as Manager on Duty and helps ensure sales goals, customer service standards, staffing development, and lab delivery commitments are met.

Requirements

At least one year of demonstrated leadership experience in a fast-paced retail environment.
Experience planning and implementing sales strategies and directing a sales team.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Effective communication skills with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care.
Interest in learning, embracing, and fostering innovation among the team.
Ability to promote high work standards and empower others to have an entrepreneurial mentality.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Optical experience.

Responsibilities

Drive sales to exceed personal and store goals while delivering an outstanding customer service experience.
Support Brand Manager duties, frequently acting as Manager on Duty.
Support store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and developing store associates.
Build strong partnerships with Clinical services.
Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
Communicate effectively and build strong partnerships with the Support Center and Human Resources.
Ensure proper lab production to meet “Now Service” and “Ready When Promised” commitments.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
Ensure customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery-time commitments to patients and ensure full compliance with “Now Service” and “Ready When Promised.”
Perform other duties as assigned and required.