Sales Manager

LIV HOSPITALITY LLC•Box Elder, SD

8d•$20 - $24•Onsite

About The Position

The Sales Manager oversees group and corporate sales efforts at the property level and coordinates events from planning through follow-up. The role includes arranging and hosting site visits for prospective guests when a contract has not been signed, showcasing meeting spaces and sleeping rooms, and introducing prospective guests to key property associates. The position coordinates event logistics and delivery, including setup, budgets, registration, food and beverage service, entertainment, timelines, and special requirements. The coordinator communicates regularly with the group's point of contact to confirm guarantees and meal requirements, address changes, and obtain final approval and signature on the Banquet Event Order (BEO). BEOs and event details are prepared in the Salesforce (Delphi) platform, including setup, audiovisual equipment, food and beverage, special instructions, and timelines. The role works proactively with hotel departments such as the sales team, banquet manager, and kitchen staff to meet group needs. It is responsible for event execution, maximizing and upselling revenue, preparing final invoices, and following up with guests to confirm that their needs were met and encourage their return. The position does not require outside sales calls or prospecting.

Requirements

Self-starting personality.
High motivation and energy.
Must be aggressive and enjoy competition.
Excellent time management skills.
Clear, concise verbal and written communication skills.

Responsibilities

Oversee group and corporate sales efforts at the property level.
Plan and host site visits for prospective guests when a contract has not been signed, including showing meeting spaces and sleeping rooms and introducing key property associates.
Coordinate event logistics and oversee event setup, budgets, registration, food and beverage service, entertainment, and other details.
Communicate with the group's point of contact to finalize guarantee numbers, special meal requirements, timeline changes, final guarantees, and BEO approval and signature.
Prepare Banquet Event Orders in the Salesforce (Delphi) platform and enter setup, audiovisual, food and beverage, special instructions, timelines, and other event details.
Coordinate with hotel departments, including the sales team, banquet manager, and kitchen staff, to communicate requirements, timelines, payment information, and special requests.
Execute and deliver events, maximize revenue, upsell, and exceed banquet department revenue goals.
Maintain a positive, professional appearance and demeanor that conveys a favorable image of the hotel.
Prepare final invoices covering meeting room rental, food and beverage, audiovisual equipment rental, additional products or services, taxes, and fees.
Follow up with guests to confirm their needs were met to the property's standards and encourage them to return.