Sales Manager

SCI Shared Resources•Raleigh, NC

21d

About The Position

The Sales Manager promotes sales growth by ensuring the location’s sales team meets its sales goals. This results-oriented manager recruits, trains, and develops a strong sales force, including training Pre-Arrangement Advisors to conduct successful virtual and in-home presentations. The ideal candidate has proven experience in One-Call-Close sales. The role supports sales opportunities and the location’s performance through coaching, lead and appointment support, sales strategy, market analysis, and team development. The Sales Manager must comply with applicable state and federal funeral industry and cremation laws.

Requirements

Bachelor’s degree and/or five years of equivalent managerial experience; field sales experience preferred.
At least two years of managerial experience or five years of industry experience.
Funeral Director License only in specific states; special license as needed.
Strong verbal and written communication, interpersonal, and time-management skills.
Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines.
Strong business acumen and knowledge of sales techniques.
Problem-solving, negotiation, coaching, mentoring, and people-management skills.
Ability to communicate, present, and credibly influence a team to meet and exceed sales objectives.
High level of compassion and integrity.
Ability to set priorities and analyze financial reports to determine actions needed to maintain or improve location performance.
Proven experience in One-Call-Close sales.
Ability to work indoors and outdoors in all seasons and weather conditions.
Ability to travel locally and/or among multiple locations as required; travel is up to 10%.
Business professional dress when in contact with families.
Ability to stand for up to six hours per day and sit for up to six hours per day.
Ability to frequently climb stairs to access buildings.
Manual dexterity for paperwork and use of calculators, computers, and phones.
Ability to move, push, and pull up to 25 lbs.

Nice To Haves

Field sales experience preferred.

Responsibilities

Develop, coach, mentor, and support Pre-Arrangement Advisor sales activities to meet and exceed monthly sales objectives.
Recruit, train, develop, and motivate sales talent to achieve and exceed sales goals.
Support Pre-Arrangement Advisors and the sales process by calling leads, setting appointments, and contributing to sales targets as needed.
Advise Pre-Arrangement Advisors on sales opportunities, proposals, closing techniques, marketing plans, and community relations.
Monitor and manage sales performance, leads, conversion ratios, and compliance with company policies.
Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity.
Coach and mentor Pre-Arrangement Advisors on field sales concepts and techniques, including in-home sales, seminar-based sales, and self-lead generation.
Coordinate and lead regular meetings to keep the sales team motivated, aligned with goals, and informed about market growth opportunities.
Comply with applicable state and federal funeral industry and cremation laws.
Perform other responsibilities as needed.