Sales Manager - Dallas, TX

The Home Depot • TEXAS - VIRTUAL - TX01, TX

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About The Position

The HDIS Sales Manager is responsible for creating a high-performing selling culture through store connectivity, team development and coaching, Sales Consultant staffing, and delivery of world-class customer service. The manager leads commissioned Sales Consultants who visit customers’ homes and close sales for Home Depot Installation Services (HDIS) product lines. The role builds and maintains relationships with store management and associates, trains them on HDIS products and services, and drives in-store lead generation.

The Sales Manager manages Sales Consultants throughout the employment lifecycle, including hiring, training, coaching, performance management, and retention. The manager leads the team toward sales targets for an assigned territory and analyzes business metrics such as scorecards and KPIs to prioritize action. The role is accountable for the customer experience, including monitoring project progress, responding to escalated customer concerns, and acting on Voice of the Customer scores and feedback.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• At least 3 years of work experience.
• At least 3 years of leadership experience.
• Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

• Working knowledge of Microsoft Office Suite.
• Proven experience leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention.
• Demonstrated ability to create and sustain a high-performance selling culture that consistently delivers sales targets and customer experience standards.

Responsibilities

• Analyze and prioritize business metrics, monitor progress toward business targets, and implement action plans to improve performance.
• Lead the assigned sales team to achieve sales targets for its territory.
• Respond to escalated customer inquiries and concerns and work with Installation partners to drive customer service.
• Build and maintain relationships with store partners and associates to improve store connectivity and lead generation.
• Train store partners and associates on HDIS products and service offerings.
• Recruit, coach, manage, and retain a team of commissioned Sales Consultants.
• Train Sales Consultants on the HDIS sales process and new or updated products and offerings.
• Monitor customer projects to ensure they move efficiently through the job process and take accountability for Voice of the Customer scores and feedback.
• Promote equal employment opportunity and optimize diverse talent.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED