Sales Manager

Victors Home Solutions•Town of Islip, NY

About The Position

King Quality Roofing, powered by Victors Home Solutions, is seeking an experienced, results-driven Sales Manager to lead, develop, and grow its Outside Sales team. The company provides full-service exterior home improvement projects, including roofing, insulation, windows, siding, and gutters. Sales representatives meet homeowners through warm, vetted marketing leads, with three qualified appointments daily, and focus on relationship building, inspections, presenting solutions, and closing sales. The Sales Manager will provide leadership, coaching, resources, and support to help representatives achieve sales goals while delivering an exceptional customer experience. The role involves spending significant time in the field, conducting ride-alongs, observing appointments, coaching representatives, and helping turn opportunities into results. The manager will also work with HR and Recruiting on hiring and onboarding, monitor sales operations and performance, and partner with other departments to support homeowners.

Requirements

At least 3 years of sales management or sales leadership experience.
Proven track record of meeting and exceeding sales goals.
Experience managing, coaching, and developing Outside Sales Representatives.
Experience recruiting, interviewing, onboarding, and retaining sales talent.
Confident coaching sales presentations, objection handling, and closing techniques.
Strong communication, relationship-building, and conflict-resolution skills.
Ability to analyze sales metrics, conversion rates, and performance trends.
Strong organization, follow-through, and accountability.
Willingness to lead from the front and spend significant time in the field.
Ability to manage multiple priorities with a sense of urgency in a fast-paced, evolving organization.
Proven success managing a team of commissioned Outside Sales Representatives.
Experience with CRM platforms and sales performance reporting.
Experience managing sales territories and appointment-based sales teams.

Nice To Haves

Experience in roofing, home improvement, construction, or other in-home sales environments.

Responsibilities

Lead, manage, and develop a team of Outside Sales Representatives.
Set performance expectations, sales goals, and accountability standards; monitor performance, conversion rates, revenue, and closing ratios, and drive achievement of monthly and quarterly targets.
Identify performance gaps, develop improvement strategies and plans, and review pipelines, appointments, opportunities, follow-up, and execution.
Lead weekly sales meetings, performance discussions, and team development sessions.
Conduct field ride-alongs and observe sales appointments; coach inspection techniques, presentations, objection handling, and closing strategies.
Reinforce sales processes, systems, and best practices; develop representatives’ confidence, product knowledge, and sales habits, and recognize high performers.
Partner with HR and Recruiting to identify, interview, and hire sales talent; support onboarding and training, maintain staffing levels, and identify future leaders.
Foster a positive, high-accountability, motivating team culture.
Ensure representatives manage daily appointments and assigned territories effectively; monitor lead utilization, appointment completion, and follow-up activity.
Ensure accurate documentation and consistent use of company sales systems.
Partner with Production, Customer Service, and other departments to support a seamless homeowner experience; address customer concerns and escalated sales-related issues.
Communicate sales trends, challenges, and opportunities to leadership.
Ensure company policies, safety expectations, and vehicle requirements are followed.