Sales Manager

Bill Jacobs Volkswagen•Naperville, IL
•$130,000 - $160,000

About The Position

Bill Jacobs Volkswagen is seeking a hands-on Sales Manager to desk deals, lead the showroom floor, and help sales consultants turn customer opportunities into vehicle sales. The Sales Manager works alongside the sales team to structure deals, take manager turnovers, help guests reach purchase decisions, and coach sales advisors throughout the sales process. The role has direct responsibility for desking and approving deals within established dealership guidelines. The Sales Manager partners with the management team to provide a consistent guest experience and achieve dealership sales and profitability goals. The position calls for strong closing skills, sound judgment, accountability, and a commitment to developing people.

Requirements

  • Automotive dealership sales management experience with demonstrated success desking deals and closing sales.
  • Strong working knowledge of new vehicle purchase and lease transactions, manufacturer incentives, and deal profitability.
  • Ability to coach sales advisors during live guest interactions and hold the team accountable for consistent execution.
  • Confidence managing multiple active deals while remaining accessible to guests and the sales team.
  • Proficiency with dealership CRM and desking systems.
  • Guest-focused approach grounded in professionalism, integrity, and sound judgment.

Nice To Haves

  • Volkswagen experience.

Responsibilities

  • Lead the showroom floor by staying engaged with guest activity, helping sales advisors move opportunities forward, and ensuring timely manager involvement.
  • Desk deals by preparing accurate, competitive purchase and lease proposals using current vehicle pricing, manufacturer programs, and available incentives while balancing sales volume, profitability, and guest satisfaction.
  • Join guest conversations, address concerns, explain options, and help sales advisors earn the sale.
  • Drive new Volkswagen sales performance by translating department goals into daily activity and results, monitoring sales pace, closing performance, and gross profit, and adjusting coaching and execution as needed.
  • Coach and develop sales advisors through real-time feedback, practical sales training, individual performance discussions, and development of product knowledge, follow-up discipline, and customer guidance skills.
  • Maintain sales process and CRM discipline, including accurate CRM records, timely responses to internet and phone inquiries, appointment follow-up, and follow-through with unsold guests.
  • Protect the guest experience by promptly resolving concerns, setting clear expectations, and ensuring sales and delivery meet dealership and Volkswagen standards.
  • Uphold dealership standards by ensuring accurate deal documentation and adherence to dealership policies, applicable requirements, and manufacturer programs.

Benefits

  • Competitive pay plan and lucrative bonuses, with $130,000–$160,000 earning potential.
  • Blue Cross Blue Shield of Illinois health insurance, including PPO and HMO plans.
  • Dental, vision, life, and supplemental insurance options, including pet insurance, identity theft protection, and prepaid legal insurance.
  • 401(k) plan with company contribution.
  • Generous paid time off.
  • Employee discounts on vehicle purchases, parts, and service.
  • Wellness programs for employees and family members.
  • Tuition reimbursement.
  • Training and opportunities for professional growth and advancement from within the organization.
  • Free on-site health coaching.
  • On-site physician assistant and access to care during the workday.
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