Sales Manager

Ulta Beauty, Inc. • Maywood, NJ

21d

About The Position

The Sales Manager leads a high-performing store team to grow sales across categories and deliver an exceptional guest experience. The role oversees Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, and is accountable for the retail business outside of boutiques, including sales, service, operational processes, and Net Promoter Score. The Sales Manager drives results through performance, people, and process, and leads, influences, trains, and develops associates while supporting Ulta Beauty’s mission, vision, and values.

The position works alongside the leadership team to oversee sales and service goals, staffing, payroll, store operations, inventory control, compliance, and execution of company initiatives. It includes performing makeup applications, skincare analysis, and product demonstrations; planning in-store events; and maintaining knowledge of beauty products, trends, and services. The role requires a flexible full-time schedule, including days, evenings, weekends, and holidays, and attendance at corporate business meetings and conferences. The work involves continuous mobility and object handling in the store, frequent bending and other movements, and frequent lifting or moving of up to 25 pounds.

The pay range is $28.00–$35.00 per hour, with the opportunity for eligible associates to earn additional compensation under the company bonus plan. Pay is based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Demonstrated financial management ability, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Demonstrated retail management ability, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change and leading others through change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.
• Ability to meet the position’s physical demands, including continuous mobility and object handling, frequent bending and related movements, and frequent lifting or moving of up to 25 pounds.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Promote accountability for retail and service sales, guest loyalty, payroll, omnichannel performance, and retail shrink.
• Identify underperforming metrics and develop strategies using company programs and resources to improve profitability, sales, and business performance.
• Use store forecasts and payroll budgets to support scheduling, productivity, sales and payroll goals, and timely workload completion; communicate store needs to the General Manager.
• Plan and execute in-store events that support guest experience, collaboration with brand partners, and sales and payroll goals.
• Review and respond to financial and operational reporting, store visit results, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations to support sales and guest service.
• Stay informed about beauty industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team and address staffing needs and open positions.
• Build an engaged team through collaboration, honest communication, and work prioritization; foster an inclusive environment that supports associate growth.
• Support associate development through training, feedback, coaching, performance reviews, succession planning, and individual development plans.
• Participate in ongoing professional training, including brand and category education, and ensure direct reports do the same.
• Build professional relationships with brand partners to support sales and service goals.
• Work alongside the leadership team to set priorities, provide direction and support, share best practices, and model teamwork and guest service excellence.
• Execute the Guest Engagement Leader program through business ownership, associate coaching, and a helpful, friendly guest experience to support store performance goals.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use the company scheduling tool to adjust schedules and manage attendance during manager-on-duty shifts.
• Use the company task management tool to prioritize and execute store workload, including resets, pricing updates, inventory tasks, cleaning, and replenishment.
• Protect company assets and minimize loss by maintaining workplace safety, inventory control, cash management, and loss-prevention standards.
• Execute inventory control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns, and complete theft reporting as needed.
• Support continuous improvement by promoting company initiatives and technology, communicating expectations, and ensuring store tasks are completed.
• Use company programs, tools, and resources to improve store performance.
• Communicate business trends and opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.

Benefits

• Eligible full-time associates receive paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability benefits.
• Eligible associates may earn additional compensation under the company bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed