Sales Manager

Ulta Beauty, Inc. • Temecula, CA

12d

About The Position

The Sales Manager (SM) leads a high-performing team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers to consistently grow sales across categories. The SM is accountable for the retail business outside of boutiques, including sales, service, operational processes, Net Promoter Score, and the guest experience. The role drives results through performance, people, and process, and requires a passion for beauty, strong guest service, product knowledge, and the ability to lead, influence, and develop a team.

The SM promotes Ulta Beauty’s mission, vision, and values while overseeing store sales and service performance, staffing and development, operational standards, inventory control, loss prevention, and execution of company initiatives. The position works a flexible, full-time schedule that includes days, evenings, weekends, and holidays, and requires attendance at corporate business meetings and conferences.

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Financial management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent, adapting to change, developing collaborative relationships, and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible full-time schedule, including days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Promote accountability for retail and service sales, guest loyalty, payroll, omnichannel performance, and retail shrink goals.
• Analyze business performance and reporting, identify underperforming metrics, and develop strategies to improve profitability and sales.
• Partner with the General Manager on scheduling needs and use forecasts and payroll budgets to maximize productivity and complete workload within budget.
• Plan and execute in-store events that deliver a strong guest experience and meet sales and payroll goals.
• Perform makeup applications, skincare analysis, and product demonstrations to support sales and guest service.
• Stay informed about beauty industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team, and address staffing needs and open positions.
• Build an engaged and inclusive team through collaboration, communication, and prioritization of work.
• Support associate development through training, feedback, coaching, performance reviews, succession planning, and development plans.
• Participate in ongoing training and ensure direct reports do so, including brand and category education.
• Build professional relationships with brand partners and collaborate to achieve sales and service goals.
• Work alongside the leadership team to model teamwork and guest service, establish priorities, and provide direction and support.
• Execute the Guest Engagement Leader program and coach associates to deliver a helpful, friendly guest experience and achieve store performance goals.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use company scheduling and task-management tools to manage schedules, attendance, and store workload.
• Oversee store tasks such as product and marketing resets, pricing updates, inventory work, cleaning, and replenishment.
• Protect company assets and minimize loss by enforcing safety, inventory-control, cash-management, and loss-prevention procedures.
• Execute inventory-control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns, and complete theft reporting as needed.
• Support adoption of company initiatives and technology and use company resources to improve store performance.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive conditions to field leadership.

Benefits

• Eligible full-time associates receive paid time off.
• Eligible full-time associates receive health, dental, vision, life, and disability benefits.
• Eligible associates may earn additional compensation under the company bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed