Sales Manager

Sethi Management•Stockton, CA

12d•$25 - $28•Onsite

About The Position

The Sales Manager drives revenue growth, develops new business opportunities, and strengthens client relationships for Hampton Inn properties in Stockton and Patterson, California. Reporting to the General Manager, the role generates new business, maintains existing accounts, conducts outside sales calls, and supports hotel occupancy, average daily rate (ADR), and revenue per available room (RevPAR) goals. This hands-on sales position requires regular local travel to meet prospective clients, build business partnerships, and represent the hotels in the community. The successful candidate works independently while collaborating with hotel leadership and operations teams to achieve measurable results. The position combines hotel-based sales and administrative work with client meetings and outside sales calls. It involves sitting, standing, walking through hotels, conducting property tours, using computers and office equipment, and traveling to off-site business locations. Occasional bending, reaching, stair climbing, and lifting or carrying items weighing up to 25 pounds may be required. Work takes place indoors and outdoors, including at hotel properties, business offices, and community events. Scheduling and assignments must remain flexible based on business needs, including occasional evening or weekend events. The role is hourly, non-exempt, and eligible for overtime compensation under applicable law.

Requirements

Experience developing new business, conducting outside sales calls, and maintaining productive client relationships.
Familiarity with hotel sales strategies, corporate accounts, group business, and revenue performance measurements.
Strong communication, negotiation, presentation, and relationship-building skills.
Excellent organization and attention to detail, with the ability to manage multiple priorities.
Proactive, self-motivated approach and ability to work independently and achieve established goals.
Strong customer service skills and a professional appearance and demeanor.
Proficiency in Microsoft Office, email, internet research, and electronic sales tracking systems.
Ability to collaborate effectively with hotel leadership, operations teams, clients, and community partners.
Sound judgment, initiative, problem-solving skills, and ability to maintain effective performance under pressure.
Reliable transportation and ability to travel locally for required outside sales activities.
Flexibility in scheduling and assignments based on hotel business needs, including occasional evening or weekend networking events, client functions, and hotel-related activities.
Ability to coordinate sales responsibilities and business development activities between Hampton Inn Stockton and Hampton Inn Patterson.
Ability to sit, stand, walk throughout hotels, conduct property tours, use computers and office equipment, and travel to off-site business locations.
May occasionally need to bend, reach, climb stairs, and lift or carry items weighing up to 25 pounds.

Nice To Haves

At least two years of hospitality sales experience; previous hotel sales experience is strongly preferred.
Experience with Hilton brand systems and hotel sales tools.

Responsibilities

Identify, prospect, solicit, and secure new business to increase hotel room revenue and market share.
Conduct outside sales calls, client visits, business development meetings, and prospecting activities in assigned markets.
Build and maintain relationships with local businesses, corporate accounts, travel coordinators, organizations, and group clients.
Develop new accounts and grow production from existing clients and business partners.
Support occupancy, ADR, RevPAR, and overall revenue goals through consistent sales activity.
Identify demand generators, business opportunities, and potential revenue streams.
Coordinate site inspections, client presentations, property tours, and familiarization visits.
Assist with promotional offers, negotiated business opportunities, and targeted sales initiatives.
Maintain professional relationships with existing clients and prospective business partners.
Respond promptly to sales inquiries, calls, emails, requests for proposals, and business leads.
Prepare accurate sales proposals, client correspondence, and booking agreements according to hotel procedures.
Follow up with prospective clients to convert sales opportunities into confirmed business.
Develop relationships with in-house business travelers and repeat guests to identify future travel needs and potential corporate accounts.
Coordinate with the Front Office and other departments regarding group reservations, client expectations, and special arrangements.
Address client concerns professionally and work with hotel leadership to resolve service issues.
Maintain an organized sales pipeline and accurate client records in designated hotel and brand sales systems.
Complete weekly sales activity reports and provide regular sales updates and performance reports to the General Manager.
Monitor local market conditions, competitor activity, and business trends for additional revenue opportunities.
Participate in sales planning, revenue strategy discussions, and action-plan development.
Take ownership of assigned sales goals, responsibilities, deadlines, and follow-through; communicate opportunities, challenges, and results to hotel leadership.
Build relationships with local businesses, chambers of commerce, civic organizations, and community partners.
Represent the hotels at networking events, business functions, community meetings, and sales activities.
Identify community events, local developments, and business opportunities that may generate hotel demand.
Maintain a professional presence and promote a positive hotel image through responsiveness, relationship building, and customer service.
Support brand-approved marketing initiatives and promotional activities with hotel leadership.
Work with the General Manager and hotel operations teams to support revenue objectives and guest satisfaction.
Maintain knowledge of hotel room types, amenities, services, meeting space, and local attractions.
Communicate group arrivals, client commitments, special requests, and booking details to appropriate departments.
Ensure sales commitments are realistic, accurately communicated, and followed through.
Follow Hilton brand standards, company policies, sales procedures, and operational expectations.
Attend required training, meetings, and sales events and perform related duties assigned by management.