Sales Manager

Island Hospitality Management • Exeter, NH

9d

About The Position

The Sales Manager is responsible for hotel revenue production and for meeting or exceeding planned occupancy and average daily rate objectives. The role manages all areas of hotel sales according to Island Hospitality Management and brand standards, building a professional rapport within the local business community. Flexible scheduling availability may be required.

This is a hands-on role that involves community and government affairs, marketing and sales planning, outside sales, key-account development, reporting, and coordination with the Front Office Team. The Sales Manager helps ensure group and corporate directives are executed properly and works to achieve shared goals.

Requirements

• Must be a hands-on manager actively involved on a daily basis.
• Ability to drive outside sales calls.
• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for guests while providing excellent guest service.
• Valid driver's license required.
• Ability to stand, sit, or walk for extended periods.
• Ability to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Responsibilities

• Participate in community and/or government affairs to support effective hotel marketing.
• Respond to guest needs and demonstrate commitment to guest service.
• Develop and implement marketing and sales plans based on demand segments to maximize REVPAR and market share.
• Assess competitors’ success in each demand segment and market and sell directly against the competition.
• Know key accounts and actively sell through sales calls, property tours, and strategic marketing.
• Prepare required reports for the management team.
• Maintain vendor and client information where necessary.
• Collaborate with the Front Office Team to ensure group details and special corporate directives are executed properly and shared goals are achieved.
• Conduct outside sales calls.
• Be actively involved in daily operations as a hands-on manager.
• Anticipate, prevent, identify, and solve workplace problems as necessary.
• Remain available and approachable to guests while providing excellent guest service.

Benefits

• Medical, dental, and vision insurance.
• HSA and FSA plans, including dependent care FSA.
• Identity theft protection insurance.
• Commuter benefits for transit and parking.
• Pet insurance.
• PTO and payroll incentives for annual wellness exams.
• Employee assistance program.
• Wellness subscriptions with access to gyms, financial planning, counseling, and legal services.
• Paid sick and vacation time.
• Family leave.
• 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
• Incentive-based bonus program.
• Free hotel room nights and employee discounts within the hotel brand.
• Discounts for friends and family within the hotel brand.
• Team member recognition and bonus.
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
• Career growth through an in-house training program with a path personalized to employee goals.
• Referral bonus program for any company location.
• Formalized training and development program with tools and resources to support employee development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed