Sales Manager

Spire Hospitality•Burbank, CA

About The Position

This role is part of the Sales & Catering team and is dedicated to delivering exceptional guest service while ensuring the smooth operation of the hotel's sales function. The Sales Manager manages accounts, works to ensure guest satisfaction, and actively solicits past and new business. The role aims to achieve or exceed revenue targets for room nights, average rates, and room rentals. The hotel has 395 rooms, 46,750 square feet of event space, restaurants, a bar, and a coffee shop. Compensation is $89,000 annually.

Requirements

Any combination of education and experience equivalent to high school graduation, or other education, training, or experience that provides the required knowledge, skills, and abilities.
Two to four years of past hotel sales experience and Delphi experience; required.
Two years of hospitality sales and/or convention service experience.
Previous sales experience.
Confidence using Microsoft Outlook, Word, and Excel.
Ability to sit for long periods of time.
Ability to exercise judgment in evaluating situations and making sound decisions.

Nice To Haves

Previous experience with hotel property management systems (PMS) is a plus.
CITY knowledge.

Responsibilities

Develop, actively solicit, and map group business accounts within a defined territory to generate long-term business partnerships.
Identify and qualify potential prospects through telemarketing, trade shows, sales blitzes, and other sales initiatives.
Follow up on leads and with in-house clients to identify additional business opportunities, and actively manage accounts to maximize sales outcomes.
Convey rate and package information within approved limits to maximize and protect overall hotel revenue yields.
Use the sales system in compliance with brand standards.
Manage accounts and support guest satisfaction while soliciting past and new business.
Work toward achieving or exceeding revenue targets for room nights, average rates, and room rentals.