Sales Manager

RVI•Minneapolis, MN

About The Position

The Sales Manager drives revenue growth through hands-on sales leadership, new business development, customer relationship management, and coaching and developing Account Executives. The role combines individual sales activity with team leadership, emphasizing consistent prospecting and follow-up, strong customer relationships, and accountability for sales results. The Sales Manager provides ongoing sales training, develops new business, manages strategic and existing customer accounts, and supports Account Executives with customer opportunities and concerns. The role maintains accurate sales records, reviews RFQs, estimates, bids, and proposals, and follows company policies for pricing, discounts, payment terms, quote approvals, and customer commitments. It provides sales updates, collaborates with leadership and internal departments, and represents RVI at customer meetings and trade shows. Travel is approximately 25% of the time. The starting pay range is $70,000 to $85,000, depending on applicable experience. RVI is a family-owned, full-service provider of electronic repair, testing, and intelligent inventory management solutions.

Requirements

  • Demonstrated ability to lead, coach, and hold sales professionals accountable for performance and results.
  • Proven ability to prospect, cold call, develop new business, negotiate, overcome objections, and close B2B sales.
  • Strong customer relationship management, communication, presentation, and problem-solving skills.
  • Ability to address difficult conversations and performance concerns directly, professionally, and constructively.
  • Strong organizational skills, attention to detail, and ability to manage multiple accounts and opportunities.
  • Ability to interpret sales reports and analyze pipeline activity, sales forecasts, and performance data.
  • Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint, and ability to maintain accurate sales tracking records using company tools.
  • Ability to collaborate effectively with leadership and cross-functional teams, including Engineering, Supply Chain, Production, and Operations.
  • Willingness and ability to travel approximately 25% of the time.
  • Three or more years of sales experience.
  • Any combination of education and experience that provides the required skill and knowledge for successful performance is acceptable.

Nice To Haves

  • Bachelor's degree preferred in business, marketing, or a related field.
  • Sales leadership or team coaching experience preferred.
  • Experience selling to equipment manufacturers or in manufacturing, electronics, electrical components, wire harnesses, or other technical B2B industries preferred.

Responsibilities

  • Provide ongoing training to Account Executives in prospecting, qualification, quoting, negotiation, objection handling, follow-up, and closing.
  • Address performance concerns directly and constructively, communicate expectations, and hold team members accountable.
  • Prospect and develop new business through cold calling, outreach, referrals, networking, and industry research.
  • Maintain a sales pipeline and support Account Executives in building their pipelines.
  • Manage assigned strategic and existing customer accounts to maintain relationships, grow revenue, and identify additional opportunities.
  • Participate in customer meetings, travel with Account Executives, and support opportunities, negotiations, and customer concerns.
  • Ensure timely, professional customer communication, including quote follow-up, purchase order requests, delivery coordination, and resolution of sales-related concerns.
  • Maintain regular contact with key accounts to understand customer needs, anticipate future demand, and pursue repeat and long-term business.
  • Maintain accurate sales trackers, customer records, opportunity status, activity history, and follow-ups.
  • Review RFQs, estimates, bids, and proposals for accuracy.
  • Follow company policies for pricing, discounts, payment terms, quote approvals, and customer commitments.
  • Provide sales updates on pipeline, prospecting activity, customer concerns, team performance, and progress toward goals.
  • Travel approximately 25% for client meetings, customer visits, joint Account Executive calls, trade shows, and other business development activities.
  • Represent RVI professionally at customer meetings and trade shows.
  • Collaborate with company leadership and internal departments to support customer requirements, resolve sales-related challenges, and achieve company objectives.

Benefits

  • Medical, dental, and vision insurance
  • HSA/FSA options
  • Accident and critical illness insurance
  • Short- and long-term disability
  • 401(k) with employer match
  • Term life insurance
  • Employee Assistance Program
  • Employee-of-the-Month and Employee-of-the-Year recognition
  • On-site welding training and certifications
  • RITALKA University
  • Employee luncheons
  • Family company picnic
  • Community volunteering
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