The Sales Manager reports to the Director of Sales and is responsible for assigned customer accounts, including relationship development, new item sales, contract negotiation, and delivery against plan. The role works across business units and trade teams to win new business, protect existing business, and build competitive advantage, with mix and volume targets for value-added product tiers. The Sales Manager develops professional relationships with assigned accounts and maintains current knowledge of each account’s business size, product opportunities, competitors, timing, and potential hurdles. The role tracks progress using company tools and reports status to applicable parties. It manages strategic initiatives, leads contract negotiations and pricing proposals, and partners with Sales Strategy and Planning, business units, Revenue Management, and Customer Planning and Development on sales plans, customer presentations, marketing programs, expense management, and complaint and deduction resolution. The role also collaborates with supply chain, production planning, and logistics to maintain continuity of supply and address issues before they affect customers. The Sales Manager supports customer meetings through product sampling and presentations of product features, benefits, and value offerings. The role forecasts the portfolio, is accountable for forecast accuracy, and reports performance against AOP and prior year, including risks, to the Director of Sales. Performance is evaluated on volume goals, execution of price strategy, management of spend and product mix, customer retention, and completion of strategic initiatives.
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Job Type
Full-time
Career Level
Manager