Sales Manager

Brookfield Properties•Houston, TX

About The Position

The Sales Manager is the community’s lead sales professional, responsible for driving new-home sales and creating an exceptional experience for customers. Working closely with the Director of Sales, this commission-based role generates traffic, converts prospects, guides customers through the homebuying journey, and works to achieve sales goals. The Sales Manager takes ownership of the sales process in their community and represents Brookfield Residential by showcasing its homes and neighborhoods and supporting customers throughout their purchase. The position is located in Elyson, Texas.

Requirements

At least 5 years of sales experience and experience providing exceptional customer service.
Outstanding sales and customer service record.
Proficiency with computers and CRM software.
Exceptional communication, time-management, and interpersonal skills.

Nice To Haves

Post-secondary diploma or degree in business or a related area.
New-home or residential home sales experience.

Responsibilities

Ensure the overall sales process is effective and focused on achieving goals.
Contribute to creating and implementing efficient sales and administrative programs.
Meet or exceed sales targets outlined in the Business Plan.
Suggest and evaluate ideas to improve sales pace and customer satisfaction.
Develop and carry out an ongoing prospecting plan using various communication channels.
Engage prospects proactively and influence them to become homebuyers.
Provide personalized presentations and a welcoming experience to prospects.
Share comprehensive product and company information with customers.
Build relationships with internal and external partners to generate leads.
Present and market sales center products, quick move-in homes, and model homes according to company standards.
Present and manage new-home sales agreements and enter them accurately into company systems.
Communicate effectively with prospects and homeowners, including prompt lead follow-up.
Prioritize customer satisfaction and contribute to a high-quality homebuying experience.
Learn business processes, including construction, estimating, marketing, and administration, to enhance the customer experience.
Work with construction and purchasing teams to address sales-related challenges and changes.
Ensure the sales center, model homes, and quick move-in homes are professionally presented and marketed according to company standards.
Develop marketing solutions, explore alternative channels, and highlight product differentiation.
Conduct competitive analyses of product positioning, sales prices, premiums, and marketing incentives.
Research and evaluate trends in new-home and resale markets.
Compile and deliver detailed weekly reports on competitive insights.
Assist with negotiations and conflict resolution during sales and escrow, escalating issues as needed.
Submit all required information for sales contracts accurately and on time.
Stay informed and connected through active involvement in the regional residential community and homebuilding industries.