Sales Manager

Ulta Beauty, Inc. • San Diego, CA

2d

About The Position

The Sales Manager leads Ulta Beauty’s mission, vision, and values by developing a high-performing team that consistently delivers sales growth across all categories. The role leads Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, and is accountable for the store’s retail business outside of boutiques, including sales, service, and operational processes. The Sales Manager is responsible for Net Promoter Score and an exceptional guest experience, driving results through performance, people, and process. The role calls for a passion for beauty, strong guest service, product knowledge, and the ability to lead, influence, and develop a team.

The Sales Manager promotes accountability for retail and service sales, guest loyalty, payroll, omnichannel performance, and retail shrink. The role analyzes business results, identifies improvement opportunities, manages staffing and workload in coordination with the General Manager, executes in-store events, and supports guests with makeup applications, skincare analysis, and product demonstrations. It also attracts and develops talent, supports associate training and performance, builds brand partner relationships, and ensures compliance with company policies, procedures, safety, inventory, cash management, and loss prevention standards.

This position works a flexible, full-time schedule that includes days, evenings, weekends, and holidays, and requires attendance at corporate business meetings and conferences. The work involves continuous mobility and object handling, frequent bending and other movements, and lifting or moving up to 25 pounds. The pay range is $26.00–$34.00 per hour, with the opportunity for eligible associates to earn additional compensation under the company bonus plan. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Financial management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.
• Ability to perform the physical demands described, with reasonable accommodation where applicable.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead a high-performing team and promote Ulta Beauty’s mission, vision, and values.
• Promote accountability for store sales, guest loyalty, payroll, omnichannel performance, and retail shrink goals.
• Identify underperforming metrics and develop strategies to grow sales and improve business results.
• Use store forecasts and payroll budgets to support scheduling and productivity in coordination with the General Manager.
• Plan and execute in-store events that support guest experience, collaboration, sales, and payroll goals.
• Review and respond to financial and operational reporting, store visits, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations to support guest service and sales.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team and address staffing needs and open positions.
• Build an engaged, inclusive team through collaboration, communication, and effective prioritization.
• Support associate development through training, feedback, coaching, performance reviews, succession planning, and individual development plans.
• Participate in ongoing training and ensure direct reports participate in brand and category education.
• Develop professional relationships with brand partners to support sales and service goals.
• Model teamwork and excellent guest service, set priorities, and provide direction and support to the leadership team.
• Execute the Guest Engagement Leader program and coach associates to deliver helpful, friendly service and achieve store performance goals.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use company scheduling and task-management tools to manage attendance, schedules, and store workload.
• Protect company assets and minimize loss by maintaining safety, inventory control, cash management, and loss-prevention standards.
• Execute inventory control processes and complete theft reporting as necessary.
• Support adoption of company initiatives and technology and ensure store tasks are completed.
• Use company programs and resources to drive store improvements.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.

Benefits

• Paid time off for full-time positions.
• Health insurance for full-time positions.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Eligible associates may earn additional compensation under the company bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed