Sales Manager - Dana Point, CA (140)

Five-Star AudioVisual•Dana Point, CA

2d•$75,000 - $85,000•Onsite

About The Position

Five-Star AudioVisual is seeking a Sales Manager to drive audiovisual revenue growth in a luxury hotel or resort environment where the company serves as the exclusive audiovisual partner. The role develops client relationships, generates revenue opportunities, creates customized event technology solutions, and supports successful meetings and events. The Sales Manager works closely with meeting planners, hotel sales teams, convention services, Event Managers, Production Managers, and venue leadership to deliver hospitality-driven service and meet business objectives. The position uses consultative and photo-based selling to help clients visualize event solutions, technology enhancements, production elements, and event experiences. It supports clients throughout the event lifecycle—from initial inquiry and proposal development through planning, coordination, and transition to production—while ensuring client expectations and event details are communicated accurately. The role also contributes to hotel partnerships, team collaboration, client satisfaction, revenue growth, and the professional representation of Five-Star AudioVisual.

Requirements

At least 3 years of sales, hospitality, audiovisual, event management, or related industry experience.
Proven success in client relationship management and revenue generation.
Strong consultative selling and business development skills.
Ability to communicate event concepts through visual presentations, diagrams, photos, renderings, and technology demonstrations.
Excellent verbal, written, presentation, and interpersonal communication skills.
Ability to manage multiple clients, projects, and deadlines simultaneously.
Strong organizational and time-management abilities.
Strong problem-solving and decision-making skills.
Ability to work collaboratively across multiple departments.
Professional, client-focused attitude and appearance.
Authorization to work in the United States.
Knowledge of proposal development, revenue forecasting, opportunity and pipeline management, consultative selling, contract and pricing fundamentals, client relationship management systems, and Microsoft Office Suite.
Knowledge of Banquet Event Orders, hospitality and convention services operations, event planning processes, meeting room configurations, hotel sales and catering partnerships, event production workflows, and customer experience best practices.
Knowledge of audiovisual fundamentals and event technology, including audio systems, projection and LED displays, lighting and staging, streaming and hybrid events, presentation support, and production planning.

Nice To Haves

Experience within hotel, resort, convention center, event production, or hospitality environments.
Experience utilizing photo-based selling, visual presentations, or solution-selling methodologies.

Responsibilities

Achieve individual revenue, profitability, and sales performance goals.
Generate new business, expand existing client relationships, and maintain a strong pipeline of event opportunities.
Identify opportunities to increase event impact and revenue through audiovisual technology, production services, and creative solutions.
Use consultative and photo-based selling, including venue photos, event galleries, renderings, diagrams, and visual presentations, to communicate event possibilities and demonstrate service value.
Promote Five-Star AudioVisual services to meeting planners and event stakeholders and support venue sales initiatives and strategic growth opportunities.
Track sales activities, opportunity status, forecasts, and revenue performance.
Build and maintain relationships with meeting planners, producers, event stakeholders, and hotel partners; serve as a primary client contact throughout the sales process.
Consult with clients to understand event objectives, audience requirements, and production needs, and communicate responsively and professionally throughout planning.
Prepare and present audiovisual proposals, estimates, and event technology recommendations tailored to client goals, venue requirements, and event objectives.
Recommend audio, video, lighting, staging, streaming, scenic, and production solutions; ensure proposals are accurate, complete, competitive, and profitable.
Develop customized visual presentations and explain technical concepts clearly; secure approvals and manage proposal revisions.
Participate in site visits, venue walkthroughs, client planning meetings, and hotel sales presentations.
Review Banquet Event Orders, event specifications, and production requirements; document expectations and details accurately.
Coordinate with Event Managers and Production Managers, communicate event changes to stakeholders, and support successful event execution and the sales-to-production transition.
Maintain records of client communications, approvals, contracts, and event changes.
Develop productive relationships with hotel sales, catering, convention services, and operations teams; support hotel revenue goals and venue growth initiatives.
Maintain a visible presence within the hotel and represent Five-Star AudioVisual as a trusted event technology partner.
Collaborate with Sales Coordinators, Event Managers, Production Managers, and operational leadership; support cross-functional communication and departmental initiatives.
Share sales strategies, industry knowledge, and best practices, and assist with mentoring and developing Sales Coordinators.
Maintain a professional appearance and demeanor, uphold company standards and ethical practices, and stay informed about industry trends, event technologies, competitive offerings, and hospitality practices.