Production Coordinator - Dana Point, CA (140) | Sign-On Bonus Opportunity

Five-Star AudioVisual•Dana Point, CA

2d•$80,000 - $85,000

About The Position

The Production Coordinator manages the overall functions and processes of production for events, shows, and audio-visual programming in accordance with company policies and procedures. The role applies hands-on audio, video, lighting, stage-management, technical, and leadership experience to support client service, operational efficiency, employee development, and profitability. The coordinator shares expertise and mentors team members on advanced production equipment and operating techniques to strengthen the team's technical capabilities. This role serves as the main point of contact for production and coordinates implementation with internal and external partners to meet project requirements and client expectations. It may involve responding to events in progress, finding solutions under pressure, and working a flexible schedule based on event and production needs. The position is based in Dana Point, California, and reports to the National Production Manager / Director of Event Production. Employment is at will.

Requirements

At least 3 years of hands-on professional audiovisual, live event, or production experience is preferred.
Demonstrated experience supporting technically complex meetings, conferences, general sessions, and live events.
Advanced hands-on knowledge of professional audio, video, lighting, staging, presentation, and production systems.
Strong understanding of audiovisual signal flow and system troubleshooting.
Experience programming, configuring, operating, and troubleshooting advanced production equipment.
Advanced proficiency with Windows and macOS environments.
Ability to read and interpret technical diagrams, signal-flow documentation, event specifications, and production documentation.
Strong planning, organization, and time-management skills.
Ability to manage multiple events, projects, and priorities.
Exceptional problem-solving skills and ability to troubleshoot effectively under pressure.
Ability to provide technical leadership and mentorship to team members.
Exceptional customer service and hospitality experience.
Excellent interpersonal and communication skills.
Strong team-oriented approach and ability to work effectively across departments.
Ability to work a flexible schedule based on event and production requirements.
Valid driver's license and clean driving record required to operate company vehicles.
Ability to travel as required for large events and productions.
Must be authorized to work in the United States.

Responsibilities

Provide outstanding customer service.
Continually develop technical and engineering skills and knowledge.
Establish a project plan for each portion of implementation and hold internal and external partners accountable.
Serve as the main point of contact for all aspects of production.
Work cross-functionally with internal and external teams to implement projects as required and meet client vision and satisfaction.
Oversee production procedures in accordance with company policy.
Develop solutions for presentation needs, including under high-pressure circumstances.
Respond promptly to requests for assistance at events in progress.
Train and develop future Production Managers.
Maintain and cultivate positive public relations with accounts.
Maintain positive employee relations.
Effectively use the company's business software.
Maintain a high level of professional appearance, demeanor, ethics, and image for oneself and subordinates.
Perform other duties as required or assigned.