Sales Manager

Service Corporation International•Raleigh, NC

23d

About The Position

The Sales Manager promotes sales growth by ensuring the sales team meets the location’s sales goals. This results-oriented manager recruits, trains, and develops a strong sales force and trains Pre-Arrangement Advisors to conduct virtual and in-home presentations successfully. The ideal candidate has proven One-Call-Close experience. The role includes coaching and supporting Pre-Arrangement Advisor sales activities, contributing to sales targets as needed, and helping the team identify and pursue market growth opportunities. The Sales Manager monitors sales performance and compliance, recommends strategies based on market and competitive activity, and ensures compliance with applicable funeral industry (cremation) state and federal laws. Other responsibilities may be assigned as needed. The position operates during business hours generally Monday through Friday, 8:00 a.m. to 5:00 p.m.; hours may vary by location and state. The role involves indoor and outdoor work in all seasons and weather conditions, limited local and/or multi-location travel, and travel up to 10%. Business professional dress is required when working with families.

Requirements

Bachelor’s degree and/or five years of equivalent managerial experience; field sales experience preferred.
At least two years of managerial experience or five years of industry experience.
Special license as needed.
Strong verbal and written communication, interpersonal, and time-management skills.
Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines.
Strong business acumen and knowledge of sales techniques.
Demonstrated problem-solving, negotiation, coaching, mentoring, and people-management skills.
Proven ability to communicate, present, and credibly influence a team to meet and exceed sales objectives.
High level of compassion and integrity.
Ability to set priorities and solve problems.
Ability to analyze financial reports and determine actions needed to maintain or improve location performance.
Funeral Director License required only in specific states.

Nice To Haves

Field sales experience.
Proven experience in One-Call-Close.

Responsibilities

Develop, coach, mentor, and support Pre-Arrangement Advisor sales activities to meet and exceed monthly sales objectives.
Recruit, train, develop, and motivate sales talent to achieve and exceed sales goals.
Support Pre-Arrangement Advisors and the sales process by calling leads, setting appointments, and contributing to sales targets as needed.
Provide support for sales opportunities, proposals, closing techniques, marketing plans, and community relations.
Monitor and manage sales performance, leads, conversion ratios, and compliance with company policies.
Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share.
Coach and mentor Pre-Arrangement Advisors on field sales concepts and techniques, including in-home sales, seminar-based sales, and self-lead generation.
Coordinate and lead regular meetings to motivate the sales team, track progress toward goals, and identify market growth opportunities.
Comply with funeral industry (cremation) state and federal laws.
Perform other responsibilities as needed.