Sales Manager

Service Wizard•Hutto, TX

About The Position

Service Wizard is seeking an energetic sales coach to teach, coach, guide, and inspire new and experienced sales professionals. This individual-contributor role focuses on helping salespeople and technicians improve their sales performance and deliver excellent customer service. The position involves conducting classroom training at various field locations, coaching employees during customer visits, and collaborating with the training department to develop effective curriculum and learning materials. During the first year, the Sales Manager will build alignment with new teams, attend Champions Group technical and sales training, shadow leaders and national trainers, and then lead training sessions independently. The role will also involve improving the curriculum through role-play, capability assessments, and field observations, and leading change initiatives that encourage standardization and compliance. The position operates in an office environment, with training and coaching activities at various field locations. It requires extended periods in a stationary position, frequent computer and office-equipment use, occasional lifting or moving of items up to 20 pounds, and work under centrally controlled fluorescent lighting. Reasonable accommodation may be made to perform essential functions.

Requirements

  • At least 3 years of experience in residential home trades, HVAC, electrical, and/or plumbing.
  • Demonstrable experience teaching and instructing groups and working one-on-one.
  • Excellent written and verbal communication skills.
  • Confident, engaging public-speaking skills, including the ability to lead in classroom and one-on-one settings with technicians, salespeople, or homeowners.
  • Demonstrated experience providing sales-process training in a multi-location, corporate, or national organization.
  • Ability to identify improvement areas and develop and deliver specialized training to improve sales outcomes.
  • Understanding of business development, particularly qualified-lead generation.
  • Proficiency with Microsoft Suite and training-development tools.
  • Ability to remain stationary for extended periods, frequently use a computer and standard office equipment, occasionally move items up to 20 pounds, communicate and exchange accurate information, and work under centrally controlled fluorescent lighting.

Nice To Haves

  • Familiarity with Service Titan or similar home-services tools.

Responsibilities

  • Conduct sales-process classroom training at field locations for groups of 1–10 people, including dedicated sales teams and mixed technician/sales roles.
  • Ride with salespeople and technicians during customer visits, demonstrate sales techniques, and assist with complex customer interactions.
  • Provide hands-on coaching to help sales professionals navigate a systematic sales process and achieve successful outcomes.
  • Teach new and existing employees sales-process steps, objection handling, ethical sales practices, and the value of premium customer service and sales experiences.
  • Collaborate with the training department to design and develop class materials and curriculum.
  • Collaborate with teams to foster teamwork and alignment in sales and business development.
  • Attend Champions Group technical and sales training courses and shadow leaders and national trainers before leading sessions independently.
  • Improve training curriculum through role-playing exercises, capability assessments, and field observations.
  • Lead change initiatives, promote standardization, and encourage compliance and buy-in.

Benefits

  • Competitive annual salary and bonus incentives.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with company match.
  • Vacation, holidays, and sick leave.
  • Ongoing opportunities for professional growth and advancement.
  • Supportive, inclusive, and dynamic work environment focused on teamwork and employee satisfaction.
  • Performance-based bonuses and company incentive trips.
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