Sales Manager - Canstock North America

Constellium•Muscle Shoals, AL

About The Position

The Sales Manager, Canstock North America, builds and leads a professional account team to negotiate with key customers and develop long-term customer relationships. The role aims to increase service levels across technical support, R&D, logistics, and quality while optimizing global profitability through effective commercial practices. The position manages key customer contracts and account performance, supports internal sales and customer service processes, and works cross-functionally with technical support, production control, supply chain, logistics, and quality teams. It also contributes to marketing plans, budgets, product development, pricing, and strategic analysis for PARP. Regular customer travel is expected, with approximately 30% of time spent visiting customers.

Requirements

  • Five to eight years of work experience in sales, marketing, and account management.
  • College degree required.
  • Proficiency in MS Word, MS Excel, and MS PowerPoint on PC software.
  • Fluency in English.
  • Ability to work in cross-organizational and multifunctional teams in a global matrix organization with manufacturing operations and an international mindset.
  • Ability to perform, understand, and communicate detailed information analysis and evaluation.
  • A track record of working effectively in a team-based environment.
  • Regular travel to customers is required, approximately 30% of the time.
  • Demonstrated result orientation, accountability, resilience, negotiation, problem-solving, project and change management, and teamwork and team-building capabilities.
  • Good communication, a high level of autonomy, collaboration, and interpersonal skills.

Nice To Haves

  • Experience in the aluminum industry is preferred.
  • SAP knowledge is preferred.

Responsibilities

  • Prepare and lead multi-year contract negotiations with key customers in line with the established long-term plan.
  • Prepare legal contracts in collaboration with the legal team.
  • Implement and manage contracts.
  • Analyze and monitor financial and sales information to measure success.
  • Review sales forecasts and provide analysis.
  • Build forecasts for the annual plan and monthly updates for assigned customers.
  • Represent the best interests of assigned customers.
  • Interface professionally with all levels of internal and external customers.
  • Visit customers with Sales and mill representatives; approximately 30% of time is expected to be spent with customers.
  • Support and manage the internal sales organization to ensure customer satisfaction and improve or develop processes with customers and the supply chain.
  • Collaborate with the Customer Technical Support team to provide the best quality of service to customers.
  • Resolve commercial aspects of claims in collaboration with the Customer Technical Support team.
  • Raise unresolved organizational concerns to the next level.
  • Interface with Production Control, Customer Supply Chain, Logistics, and Customer Quality.
  • Participate in establishing marketing and department budgets.
  • Create and deliver presentations.
  • Manage products to maximize sales and profit opportunities.
  • Develop product development and marketing strategies for PARP.
  • Manage product specifications and pricing.
  • Develop an annual marketing plan that supports marketing goals.
  • Provide strategic support and analysis.
  • Perform other duties as assigned.
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