North America Benefits Manager

Magnum RFM Ice Cream, Inc. (Selecta Philippines)•Toronto, ON
•$103,000 - $154,400

About The Position

The North America Benefits Manager owns the day-to-day delivery and ongoing evolution of benefits programs across the U.S. and Canada, including health and welfare, retirement, and leave. This is a stand-alone management-level position in a newly independent organization, combining hands-on operational work with strategic planning. The role requires independent ownership and judgment, with collaboration or escalation when broader alignment is needed. The manager will help redesign and evolve U.S. benefits, lead the annual enrollment calendar and compliance milestones, troubleshoot employee issues, and make benefits easier to understand through clear communications and education. The role also leads vendor partnerships and serves as the subject matter expert for U.S. and Canadian leave administration, ensuring compliant, consistent, and compassionate delivery. The manager identifies risks and opportunities, and advances improvements to programs and processes. The company describes a collaborative, high-performance culture that values ownership, simplicity, learning, and continuous improvement. The position is bonus- and long-term-incentive-eligible, with a stated pay range of $103,000 to $154,400. Benefits are subject to plan terms and eligibility and may include health coverage, retirement savings, leave, paid vacation and holidays, and voluntary benefits.

Requirements

  • Strong experience with U.S. and Canadian health, welfare, and retirement benefits; ideally in a complex or evolving organization.
  • Ability to serve as the primary benefits expert and deliver results without relying on a large team.
  • Ability to work at both strategic and operational levels, including planning and hands-on execution.
  • Strong knowledge of benefits compliance, leave administration, vendor management, and employee communications.
  • Initiative and ownership, with sound judgment about when collaboration, alignment, or escalation is needed.
  • Ability to navigate ambiguity, competing priorities, and changing business needs while prioritizing employee experience.
  • Ability to build strong relationships across HR, Finance, vendors, and the wider business.
  • Collaborative, pragmatic, low-ego approach focused on finding effective solutions.

Nice To Haves

  • Experience in a complex or evolving organization.

Responsibilities

  • Shape and evolve the U.S. benefits offering using market insight and an employee-first perspective.
  • Lead the benefits calendar, including annual enrollment, compliance activities, required filings, and other milestones from planning through execution.
  • Troubleshoot benefits issues and ensure programs work smoothly for employees.
  • Create clear, engaging benefits communications and education.
  • Manage benefits provider relationships and partner with internal teams to resolve issues and improve delivery and employee experience.
  • Serve as the subject matter expert for U.S. and Canadian leave administration, partnering with external providers to ensure compliant, compassionate, and consistent experiences.
  • Monitor regulatory requirements, identify potential risks, and determine when issues require leadership involvement.
  • Identify and implement opportunities to simplify, improve, or innovate benefits programs and processes.

Benefits

  • Market-competitive pay and performance-related rewards.
  • Bonus eligibility.
  • Long-term incentive eligibility.
  • Medical, dental, and, where applicable, vision coverage.
  • Health and wellbeing programs, including employee assistance and wellness support.
  • Health-related savings and spending accounts.
  • Retirement savings programs with a competitive matching plan.
  • Time off, including paid vacation and holidays.
  • Ongoing learning and development opportunities.
  • Additional employee perks, which may include corporate discounts, commuter support, or learning benefits.
  • Life insurance and disability benefits.
  • Parental leave and sick leave.
  • Voluntary benefits.
  • Flexible ways of working.
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